Hi Josh, Glad to see the service is working as expected. I didn't realize CustomerSyncService was that precise! I agree this probably isn't your typical use case though. Thank you for such a detailed response!
Stacie On Friday, July 25, 2014 3:50:19 PM UTC-4, Josh Radcliff (AdWords API Team) wrote: > > Hi Stacie, > > I ran some tests for that account and found that the date/time range for > the *CustomerSyncService* request modified the returned values as follows: > > (NOTE: The feed item in question was removed @ 2014-07-25 > 06:57:44 America/Los_Angeles) > > 1. 20140725 065743 America/Los_Angeles - 20140725 065746 > America/Los_Angeles > Returned feed item ID 783546139 in the removedFeedItems > <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#removedFeedItems> > collection > > 2. 20140725 0657*00* America/Los_Angeles - 20140725 065746 > America/Los_Angeles > Same as #1 > > 3. 20140725 065*000* America/Los_Angeles - 20140725 065746 > America/Los_Angeles > Same as #1 > > 4. 20140725 06*0000* America/Los_Angeles - 20140725 065746 > America/Los_Angeles > Returned > <ns2:changedFeeds> > <ns2:feedId>18907067</ns2:feedId> > <ns2:feedChangeStatus>NEW</ns2:feedChangeStatus> > </ns2:changedFeeds> > <ns2:lastChangeTimestamp>20140725 065746 > America/Los_Angeles</ns2:lastChangeTimestamp> > > The reason the response changed when I went back to *06:00:00 > America/Los_Angeles* is that now the date/time range of my request > encompassed the *creation* of the *Feed* and the *FeedItem*, which > occurred at *2014-07-25 06:40:02 America/Los_Angeles*, as well as the > deletion of *FeedItem*s at *2014-07-25 06:40:39 America/Los_Angeles *and > *2014-07-25 > 06:57:44 America/Los_Angeles*. Per the docs on > FeedChangeData.feedChangeStatus > <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#feedChangeStatus>, > > the value of *NEW* indicates: > > This entity was created during the time frame we're looking at. We will >> not enumerate all of the individual changes to this entity and its >> children. Instead it should be loaded from the appropriate service. > > > In the usual course of operations, you probably won't be creating a feed, > creating its feed items, and then deleting its feed items all in the space > of a few minutes. I think the more likely use case is that you'll create a > feed and its feed items, and then several days/weeks/months later, you'll > delete or update some feed items. In the latter use case, the sync service > should give you back FeedChangeData.removedFeedItems > <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#removedFeedItems> > or FeedChangeData.changedFeedItems > <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#changedFeedItems> > if > your date range just covers the window where the feed items were deleted or > updated. > > If you see results that contradict my explanation, please let me know. > Thanks for helping out with these questions -- it's great to have others > from the community contributing answers! > > Best regards, > Josh, AdWords API Team > > > On Friday, July 25, 2014 1:25:45 PM UTC-4, Stacie Waleyko wrote: >> >> Hi Josh, >> >> I was trying this out on a non-test account. Here is the request and >> response. I created and deleted the feed today so maybe that explains it? I >> did play around with the dateTimeRange and tried using a window that would >> only have the feed item deletion but had no luck. The feed item was removed >> at 13:57:44 GMT and the requestId from the SOAP response is >> 0004ff04f52197300a4c12456c007ded. Let me know if you need additional >> information. >> >> *CustomerSyncService Request:* >> >> <soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:v20=" >> https://adwords.google.com/api/adwords/ch/v201406"; xmlns:v201=" >> https://adwords.google.com/api/adwords/cm/v201406";> >> <soapenv:Header> >> <v20:RequestHeader> >> <v201:clientCustomerId>848-879-3985</v201:clientCustomerId> >> <v201:developerToken>*****</v201:developerToken> >> <v201:userAgent>*****</v201:userAgent> >> <v201:validateOnly>false</v201:validateOnly> >> <v201:partialFailure>false</v201:partialFailure> >> </v20:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <v20:get> >> <v20:selector> >> <v20:dateTimeRange> >> <v201:min>20140725 000000 UTC</v201:min> >> <v201:max>20140725 235959 UTC</v201:max> >> </v20:dateTimeRange> >> <v20:campaignIds>209752968</v20:campaignIds> >> <v20:feedIds>18907067</v20:feedIds> >> </v20:selector> >> </v20:get> >> </soapenv:Body> >> </soapenv:Envelope> >> >> *CustomerSyncService Response:* >> >> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> >> <soap:Header> >> <ns2:ResponseHeader xmlns:ns2=" >> https://adwords.google.com/api/adwords/ch/v201406"; xmlns=" >> https://adwords.google.com/api/adwords/cm/v201406";> >> <requestId>0004ff07bb17c9f80a42bfa2a60010b4</requestId> >> <serviceName>CustomerSyncService</serviceName> >> <methodName>get</methodName> >> <operations>0</operations> >> <responseTime>223</responseTime> >> </ns2:ResponseHeader> >> </soap:Header> >> <soap:Body> >> <ns2:getResponse xmlns=" >> https://adwords.google.com/api/adwords/cm/v201406"; xmlns:ns2=" >> https://adwords.google.com/api/adwords/ch/v201406";> >> <ns2:rval> >> <ns2:changedCampaigns> >> <ns2:campaignId>209752968</ns2:campaignId> >> >> <ns2:campaignChangeStatus>FIELDS_UNCHANGED</ns2:campaignChangeStatus> >> <ns2:removedFeeds>18907067</ns2:removedFeeds> >> >> <ns2:campaignTargetingChanged>false</ns2:campaignTargetingChanged> >> </ns2:changedCampaigns> >> <ns2:changedFeeds> >> <ns2:feedId>18907067</ns2:feedId> >> >> <ns2:feedChangeStatus>FIELDS_UNCHANGED</ns2:feedChangeStatus> >> </ns2:changedFeeds> >> <ns2:lastChangeTimestamp>20140725 143508 >> UTC</ns2:lastChangeTimestamp> >> </ns2:rval> >> </ns2:getResponse> >> </soap:Body> >> </soap:Envelope> >> >> When I make a call to FeedItemService to get the feed items I see that >> one is removed: >> >> *FeedItemService Request:* >> >> <soapenv:Envelope xmlns:soapenv=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:v20=" >> https://adwords.google.com/api/adwords/cm/v201406";> >> <soapenv:Header> >> <v20:RequestHeader> >> <v20:clientCustomerId>848-879-3985</v20:clientCustomerId> >> <v20:developerToken>*****</v20:developerToken> >> <v20:userAgent>*****</v20:userAgent> >> <v20:validateOnly>false</v20:validateOnly> >> <v20:partialFailure>true</v20:partialFailure> >> </v20:RequestHeader> >> </soapenv:Header> >> <soapenv:Body> >> <v20:get> >> <v20:selector> >> <v20:fields>FeedItemId</v20:fields> >> <v20:fields>Status</v20:fields> >> <v20:predicates> >> <v20:field>FeedId</v20:field> >> <v20:operator>EQUALS</v20:operator> >> <v20:values>18907067</v20:values> >> </v20:predicates> >> <v20:dateRange> >> <v20:min>20140725</v20:min> >> <v20:max>20140726</v20:max> >> </v20:dateRange> >> </v20:selector> >> </v20:get> >> </soapenv:Body> >> </soapenv:Envelope> >> >> *FeedItemService Response:* >> >> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> >> <soap:Header> >> <ResponseHeader xmlns=" >> https://adwords.google.com/api/adwords/cm/v201406";> >> <requestId>0004ff051bc4b4300a4c12456c007ded</requestId> >> <serviceName>FeedItemService</serviceName> >> <methodName>get</methodName> >> <operations>0</operations> >> <responseTime>237</responseTime> >> </ResponseHeader> >> </soap:Header> >> <soap:Body> >> <getResponse xmlns=" >> https://adwords.google.com/api/adwords/cm/v201406";> >> <rval> >> <totalNumEntries>2</totalNumEntries> >> <Page.Type>FeedItemPage</Page.Type> >> <entries> >> <feedId>18907067</feedId> >> <feedItemId>783546139</feedItemId> >> <status>REMOVED</status> >> </entries> >> <entries> >> <feedId>18907067</feedId> >> <feedItemId>783546142</feedItemId> >> <status>ENABLED</status> >> </entries> >> </rval> >> </getResponse> >> </soap:Body> >> </soap:Envelope> >> >> >> Thanks, >> >> Stacie >> >> On Friday, July 25, 2014 8:10:31 AM UTC-7, Josh Radcliff (AdWords API >> Team) wrote: >>> >>> Hi Giles, >>> >>> Stacie is absolutely correct -- the proper way to delete a FeedItem is >>> to pass it in a REMOVE operation to FeedItemService.mutate >>> <https://developers.google.com/adwords/api/docs/reference/v201406/FeedItemService#mutate>. >>> >>> You can also update the FeedItem's attribute values if you prefer that >>> approach, as Stacie mentioned. >>> >>> Regarding *CustomerSyncService*, I just tried removing a FeedItem on a >>> test account and a non-test account. On the test account, >>> *CustomerSyncService* was not returning any >>> FeedChangeData.removedFeedItems >>> <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#removedFeedItems>, >>> >>> but on the non-test account, *CustomerSyncService* returned the >>> expected feed item IDs in its FeedChangeData.removedFeedItems >>> <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.FeedChangeData#removedFeedItems> >>> . >>> >>> *Stacie* - were you trying this out on a test account, by any chance? >>> >>> One tip: don't forget to specify the feed IDs in your >>> CustomerSyncSelector >>> <https://developers.google.com/adwords/api/docs/reference/v201406/CustomerSyncService.CustomerSyncSelector#feedIds> >>> (I >>> missed that myself the first time!). >>> >>> Cheers, >>> Josh, AdWords API Team >>> >>> On Friday, July 25, 2014 10:49:58 AM UTC-4, Giles Bodger wrote: >>>> >>>> Thanks again for that Stacie - >>>> >>>> I wonder if any of the AdWords Engineers can help on this ? >>>> >>>> If there is a limit set on the number of FeedItems on an account then >>>> surely there MUST be a way to delete a FeedItem. >>>> >>>> Can one of the engineers assist and then explain how in a follow up >>>> sync i would see the deletion / removal ? >>>> >>>> cheers >>>> >>>> On Friday, July 25, 2014 3:41:39 PM UTC+1, Stacie Waleyko wrote: >>>>> >>>>> No problem. I just tried removing a feed item and making a call to >>>>> CustomerSyncService. I was surprised to see the feed item id was not in >>>>> the >>>>> list of deleted/removed feed items (the response actually didn't even >>>>> have >>>>> a list of removedFeedItems). I even tried deleting the campaign feed and >>>>> it >>>>> still wasn't returned in the list. If you can't get it to work I >>>>> recommend >>>>> making a GET call to FeedItemService to get the status of the feed items. >>>>> The selector takes a dateRange (but not dateTimeRange like >>>>> CustomerSyncService). Good luck! >>>>> >>>>> On Friday, July 25, 2014 3:04:57 AM UTC-7, Giles Bodger wrote: >>>>>> >>>>>> Thanks for that Stacie - >>>>>> >>>>>> can I presume that any FeedItem that I set to "REMOVE" will then pre >>>>>> present in the next CustomerSyncService's FeedChangedData object's >>>>>> deletedFeedItems collection ? >>>>>> >>>>>> many thanks in advance :) >>>>>> >>>>>> On Thursday, July 24, 2014 2:46:05 PM UTC+1, Stacie Waleyko wrote: >>>>>>> >>>>>>> >>>>>>> Hi Giles, >>>>>>> >>>>>>> Have you tried sending a mutate request to FeedItemService with the >>>>>>> REMOVE operation? I don't think the API counts REMOVED items towards >>>>>>> the >>>>>>> limit. >>>>>>> >>>>>>> Stacie >>>>>>> >>>>>>> On Thursday, July 24, 2014 2:13:04 AM UTC-7, Giles Bodger wrote: >>>>>>>> >>>>>>>> Hi all, >>>>>>>> >>>>>>>> is there any way to delete a Sitelink or indeed ANY FeedItem from a >>>>>>>> Feed ?? >>>>>>>> >>>>>>>> Our integration will potentially want to be removing and adding new >>>>>>>> Sitelinks VERY frequently as market forces on our business model >>>>>>>> dictate. I >>>>>>>> know there is a 250,000 limit on the number of FeedItems associated >>>>>>>> with an >>>>>>>> account and believe it or not, this could be within reach if we are >>>>>>>> not >>>>>>>> able to actually delete a FeedItem. >>>>>>>> >>>>>>>> I read here >>>>>>>> <https://www.en.adwords-community.com/t5/Advanced-Features/Sitelink-extensions-how-to-delete/td-p/138164> >>>>>>>> >>>>>>>> - see the post by AdWordsEng-Igor from 12-09-2013 06:21AM - that there >>>>>>>> is >>>>>>>> NO way to delete a FeedItem >>>>>>>> >>>>>>>> So if we wanted to change a Sitelink, would we simply change the >>>>>>>> URL or Text on a specific FeedItem ID as opposed to deleting the old >>>>>>>> one >>>>>>>> and adding a new one ? >>>>>>>> >>>>>>>> That would seem logical - BUT is there a way, if we wanted, to >>>>>>>> delete a sitelink from a feed?? >>>>>>>> >>>>>>>> many thanks in advance >>>>>>>> >>>>>>>> Giles >>>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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