Bikram, Following up on this - are you still experiencing the same issues? Secondly, are you running on a Windows platform? Lastly, could I trouble you to send me a result of traceroute as well?
Thanks! Ray On Wednesday, July 9, 2014 4:40:56 PM UTC-4, Bikram Bhuyan wrote: > > PST. San Jose, CA. > > On Wednesday, July 9, 2014 1:36:01 PM UTC-7, Ray Tsang (AdWords API Team) > wrote: >> >> Bikram, >> >> Thanks for the details - quick question - what timezone is the log file >> timestamp recorded in? >> >> Ray >> >> >> On Wednesday, July 9, 2014 4:20:27 PM UTC-4, Bikram Bhuyan wrote: >>> >>> Some more observation if it helps. After making 5-6 calls it is hanging >>> on the next calls. This is happening consistently. Please see the below >>> log. It made 6 successive calls and it hanged and timed out on 7th call. >>> Then it made 6 successive calls and then the next 7th request timed out. >>> Sending my observation if it help you in doing more analysis. >>> >>> [09 Jul 2014 13:12:44,691-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> [09 Jul 2014 13:12:47,200-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> [09 Jul 2014 13:12:47,815-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> [09 Jul 2014 13:12:48,439-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> [09 Jul 2014 13:12:49,212-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> [09 Jul 2014 13:12:49,977-requestInfoLogger:INFO:taskExecutor-1] Request >>> made: Service: "AdGroupAdServiceInterfacePort" Method: "query" URL: " >>> https://adwords.google.com/api/adwords/cm/v201402/AdGroupAdService"; >>> >>> On Wednesday, July 9, 2014 1:07:35 PM UTC-7, Bikram Bhuyan wrote: >>>> >>>> Hi Ray, >>>> >>>> We are facing the same kind of issues as yesterday. It worked fine for >>>> fetching the campaign list, but when fetching the adgroups and its ads, it >>>> hanged in between after 3 successive calls. I was facing the same issues >>>> yesterday as well. I will send you the input and output message separately >>>> to you. >>>> >>>> FYI - I ran my calls around 1:06PM PST. If this will help you in >>>> looking at your log files etc. >>>> >>>> Thanks, >>>> Bikram. >>>> >>>> On Wednesday, July 9, 2014 12:34:08 PM UTC-7, Ray Tsang (AdWords API >>>> Team) wrote: >>>>> >>>>> Bikram and Ashley, >>>>> >>>>> Please keep me posted on any changes in terms of frequency of the >>>>> error. We've made some adjustments. >>>>> >>>>> Thanks, >>>>> >>>>> Ray >>>>> >>>>> On Wednesday, July 9, 2014 3:33:05 PM UTC-4, Ray Tsang (AdWords API >>>>> Team) wrote: >>>>>> >>>>>> Bikram, >>>>>> >>>>>> Yup, I received it and thanks for the information. We are looking >>>>>> into it. >>>>>> >>>>>> Cheers, >>>>>> >>>>>> Ray >>>>>> >>>>>> On Wednesday, July 9, 2014 12:35:51 PM UTC-4, Bikram Bhuyan wrote: >>>>>>> >>>>>>> Hi Ray, >>>>>>> >>>>>>> I sent my information to your id privately. Could you please confirm >>>>>>> if you get the information what you are looking for? >>>>>>> >>>>>>> Thanks, >>>>>>> Bikram. >>>>>>> >>>>>>> On Wednesday, July 9, 2014 7:23:21 AM UTC-7, Ray Tsang (AdWords API >>>>>>> Team) wrote: >>>>>>>> >>>>>>>> Ashley and Bikram, >>>>>>>> >>>>>>>> Please send me both of your MCC CIDs. It will help us. >>>>>>>> >>>>>>>> Thanks! >>>>>>>> >>>>>>>> Ray >>>>>>>> >>>>>>>> On Tuesday, July 8, 2014 7:18:27 PM UTC-4, Ashley Xu wrote: >>>>>>>>> >>>>>>>>> Also the failures seem to have outburst on certain days. Yesterday >>>>>>>>> we were only seeing 30 errors whereas today we are seeing around 200 >>>>>>>>> errors. Same for last week. >>>>>>>>> >>>>>>>>> On Tuesday, July 8, 2014 4:07:39 PM UTC-7, Bikram Bhuyan wrote: >>>>>>>>>> >>>>>>>>>> Hi All, >>>>>>>>>> >>>>>>>>>> I am also facing the similar issues today after I convert the API >>>>>>>>>> version to "v201402". I was looking at the forum for some help. So >>>>>>>>>> thought >>>>>>>>>> I will add my comment here as well. >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> Bikram. >>>>>>>>>> >>>>>>>>>> On Tuesday, July 8, 2014 4:01:18 PM UTC-7, Ashley Xu wrote: >>>>>>>>>>> >>>>>>>>>>> It's not for one user but randomly failed for different >>>>>>>>>>> customers. >>>>>>>>>>> >>>>>>>>>>> If you think the MCC CID is helpful, I will try get one for you. >>>>>>>>>>> >>>>>>>>>>> If the firewall is blocking, shouldn't it fail constantly >>>>>>>>>>> instead of just intermittently? >>>>>>>>>>> >>>>>>>>>>> Is it possible that our requests are throttled? >>>>>>>>>>> >>>>>>>>>>> Thanks! >>>>>>>>>>> Ashley >>>>>>>>>>> >>>>>>>>>>> On Tuesday, July 8, 2014 3:49:23 PM UTC-7, Ray Tsang (AdWords >>>>>>>>>>> API Team) wrote: >>>>>>>>>>> >>>>>>>>>>>> Ashley, >>>>>>>>>>>> >>>>>>>>>>>> Btw, what is your MCC CID? >>>>>>>>>>>> >>>>>>>>>>>> Lastly, please verify that there are no long internal firewalls >>>>>>>>>>>> that may be blocking the requests on your side. >>>>>>>>>>>> >>>>>>>>>>>> Thanks! >>>>>>>>>>>> >>>>>>>>>>>> Ray >>>>>>>>>>>> >>>>>>>>>>>> On Tuesday, July 8, 2014 6:36:26 PM UTC-4, Ashley Xu wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Another endpoint we are accessing is >>>>>>>>>>>>> https://accounts.google.com/o/oauth2/token to get the access >>>>>>>>>>>>> token. >>>>>>>>>>>>> >>>>>>>>>>>>> Thanks >>>>>>>>>>>>> Ashley >>>>>>>>>>>>> >>>>>>>>>>>>> On Tuesday, July 8, 2014 10:04:24 AM UTC-7, Ashley Xu wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Hi, >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> We are currently using AdWordsApiClient for oauth and >>>>>>>>>>>>>> calling AdWords API. >>>>>>>>>>>>>> >>>>>>>>>>>>>> However just recently, we start seeing frequent failures of >>>>>>>>>>>>>> Unable to connect to the remote server. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Sync error: WebExceptionOther ---> System.Net.WebException: >>>>>>>>>>>>>> Unable >>>>>>>>>>>>>> to connect to the remote server ---> >>>>>>>>>>>>>> System.Net.Sockets.SocketException: A >>>>>>>>>>>>>> connection attempt failed because the connected party did not >>>>>>>>>>>>>> properly >>>>>>>>>>>>>> respond after a period of time, or established connection failed >>>>>>>>>>>>>> because >>>>>>>>>>>>>> connected host has failed to respond 74.125.25.138:443 >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Does anyone know what is going on? Why it starts failing >>>>>>>>>>>>>> intermittently now? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>>> >>>>>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
