Yes -- This mail was written on a iPhone keyboard, I apologize if the message is terse and for any spelling mistake
> Il giorno 07/lug/2014, alle ore 21:13, "Josh Radcliff (AdWords API Team)" > <adwordsapiadvisor+j...@google.com> ha scritto: > > Hi, > > When you successfully modify the campaigns, etc. of those customers are you > using the exact same credentials (OAuth2 access token) you are using in the > conversion upload call? > > Thanks, > Josh, AdWords API Team > >> On Thursday, July 3, 2014 4:00:42 AM UTC-4, Luca Fiaschi wrote: >> Hi Josh, >> I am having the same issue. >> I am trying to upload the conversions looping over all my clientCustumerId >> looking for one account that matches the one of the clickID but I always get >> the response error: >> >> UNAUTHORIZED_USER >> >> This is puzzling since I am quite sure to have the correct access rights >> because I can modify the campaigns etc... of those client IDs. >> >> Any idea, what is going wrong here? >> >> This are one of the failing request headers: >> >> >> >> <?xml version="1.0" encoding="UTF-8"?> >> <SOAP-ENV:Envelope xmlns:ns0="http://schemas.xmlsoap.org/soap/envelope/"; >> xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201402"; >> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >> xmlns:tns="https://adwords.google.com/api/adwords/cm/v201402"; >> xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/";> >> <SOAP-ENV:Header> >> <tns:RequestHeader> >> <tns:clientCustomerId>7311546479</tns:clientCustomerId> >> <tns:developerToken>******************</tns:developerToken> >> <tns:userAgent>***************** (AwApi-Python, googleads/1.0.3, >> Python/2.7)</tns:userAgent> >> <tns:validateOnly>false</tns:validateOnly> >> <tns:partialFailure>true</tns:partialFailure> >> </tns:RequestHeader> >> </SOAP-ENV:Header> >> <ns0:Body> >> <ns1:mutate> >> <ns1:operations> >> <ns1:operator>ADD</ns1:operator> >> <ns1:operand> >> >> <ns1:googleClickId>CPaslqvRpb4CFVYWjgodMXsArA</ns1:googleClickId> >> <ns1:conversionName>attributed revenue</ns1:conversionName> >> <ns1:conversionTime>20140526 114012 +0800</ns1:conversionTime> >> <ns1:conversionValue>0.113995271868</ns1:conversionValue> >> </ns1:operand> >> </ns1:operations> >> </ns1:mutate> >> </ns0:Body> >> </SOAP-ENV:Envelope> >> >> >> Here my request suds >> >>> On Friday, June 13, 2014 10:47:04 AM UTC+2, mob...@glomedia.eu wrote: >>> Hi Josh, >>> >>> I understand, but as I've said before: for these specific ClickIds I've >>> tried ALL the clientCustomerId that are in this MCC account. >>> So apparently they either aren't connected to any of my accounts or >>> something is wrong. >>> >>> Greetings, Gerard >>> >>> >>>> On Wednesday, June 11, 2014 3:52:06 PM UTC+2, Josh Radcliff (AdWords API >>>> Team) wrote: >>>> Hi Gerard, >>>> >>>> The UNAUTHORIZED_USER error indicates: >>>> >>>> UNAUTHORIZED_USER >>>> This customer is trying to upload conversions for a different customer >>>> that it does not manage. >>>> >>>> This suggests that the credentials you are using for the request are for a >>>> user who does not have access to the customer from which the clicks >>>> originated. I recommend confirming which account those clicks belong to, >>>> making sure that that account is in the clientCustomerId header, and >>>> confirming that the OAuth credentials you are using are for a user with >>>> access to that account. >>>> >>>> Best regards, >>>> Josh, AdWords API Team >>>> >>>>> On Wednesday, June 11, 2014 5:09:35 AM UTC-4, mob...@glomedia.eu wrote: >>>>> Hi Josh, >>>>> >>>>> I understand, but as some contracts take up to a week to convert, i'll be >>>>> monitoring it closely. >>>>> >>>>> The last thing that is strange is the following: There are a few >>>>> conversions that I am unable to convert, because no matter which >>>>> customer_id I use, I always get UNAUTHORIZED USER. For Example: >>>>> >>>>> CM2Jsveb774CFajjwgod44IAIw >>>>> CPrmxI_e774CFW3HtAodvn8AhQ >>>>> CLmfrNfm774CFasKwwod9QQAlw >>>>> >>>>> Could you check and see what is up with these? >>>>> >>>>> Greetings, >>>>> Gerard >>>>> >>>>>> On Monday, June 9, 2014 6:53:26 PM UTC+2, Josh Radcliff (AdWords API >>>>>> Team) wrote: >>>>>> Hi Gerard, >>>>>> >>>>>> Glad to hear the upload's working for you now! Regarding your follow up >>>>>> question, conversions will be subject to the data freshness guidelines >>>>>> described here: >>>>>> >>>>>> https://support.google.com/adwords/answer/2544985 >>>>>> >>>>>> Cheers, >>>>>> Josh, AdWords API Team >>>>>> >>>>>>> On Saturday, June 7, 2014 4:06:11 AM UTC-4, mob...@glomedia.eu wrote: >>>>>>> Hi Josh, >>>>>>> >>>>>>> so about 90% is now converting correctly! >>>>>>> The last 10% is probably due to me try to convert using the wrong >>>>>>> account (OfflineConversionError.UNAUTHORIZED_USER), so I'll be looking >>>>>>> into the CLICK_PERFORMANCE_REPORT. >>>>>>> Thank you very much for all your help so far! >>>>>>> >>>>>>> By the way, how many time does it take before I can see the conversions >>>>>>> in MCC? >>>>>>> >>>>>>> Greetings, >>>>>>> Gerard >>>>>>> >>>>>>>> On Friday, June 6, 2014 7:42:33 PM UTC+2, Josh Radcliff (AdWords API >>>>>>>> Team) wrote: >>>>>>>> Hi Gerard, >>>>>>>> >>>>>>>> You can use the CLICK_PERFORMANCE_REPORT to determine the associated >>>>>>>> account for a click. The associated account won't ever be an MCC, >>>>>>>> however, since ads only serve from the AdWords client accounts, not >>>>>>>> the MCC. >>>>>>>> >>>>>>>> Regarding the error, the docs are correct -- you simply need to wait >>>>>>>> until ~24 hours after the click before uploading the conversion. >>>>>>>> >>>>>>>> Regards, >>>>>>>> Josh, AdWords API Team >>>>>>>> >>>>>>>>> On Friday, June 6, 2014 3:54:03 AM UTC-4, mob...@glomedia.eu wrote: >>>>>>>>> So, according to the docs I have to wait until tomorrow to see if I >>>>>>>>> can convert this click? >>>>>>>>> Could you confirm the clickid was created on the MCC account? >>>>>>>>> >>>>>>>>> Greetings, Gerard >>>>>>>>> >>>>>>>>>> On Friday, June 6, 2014 9:52:00 AM UTC+2, mob...@glomedia.eu wrote: >>>>>>>>>> Hi Josh, >>>>>>>>>> >>>>>>>>>> when I try and convert a more recent one, I get: >>>>>>>>>> {"s2s_tracker"=>"CK6FtOblq74CFe9r7AodQE8AJw", >>>>>>>>>> "signed_at"=>"2014-06-05 00:01:05 UTC"} >>>>>>>>>> Message: [OfflineConversionError.TOO_RECENT_CLICK @ >>>>>>>>>> operations[0].operand] >>>>>>>>>> Errors: >>>>>>>>>> Error [1]: >>>>>>>>>> field_path: operations[0].operand >>>>>>>>>> trigger: >>>>>>>>>> error_string: OfflineConversionError.TOO_RECENT_CLICK >>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>> reason: TOO_RECENT_CLICK >>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>> >>>>>>>>>> Greetings, Gerard >>>>>>>>>> >>>>>>>>>>> On Thursday, June 5, 2014 11:04:45 PM UTC+2, Josh Radcliff (AdWords >>>>>>>>>>> API Team) wrote: >>>>>>>>>>> Hi Gerard, >>>>>>>>>>> >>>>>>>>>>> I did some digging and discovered that in order for you to upload >>>>>>>>>>> an offline conversion to a conversion type defined in your MCC, the >>>>>>>>>>> MCC had to have been set as the conversion account as of the time >>>>>>>>>>> of the click. In your particular case, I believe you changed the >>>>>>>>>>> conversion account to the MCC recently, hence the >>>>>>>>>>> INVALID_CONVERSION_TYPE error for clicks that occurred prior to >>>>>>>>>>> that change. You will only be able to upload those clicks to >>>>>>>>>>> conversion types defined on the AdWords account itself. >>>>>>>>>>> >>>>>>>>>>> I'm still trying to determine if this is a change in behavior. I'll >>>>>>>>>>> post back here as soon as I have more info. >>>>>>>>>>> >>>>>>>>>>> Cheers, >>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>> >>>>>>>>>>>> On Thursday, June 5, 2014 10:58:43 AM UTC-4, mob...@glomedia.eu >>>>>>>>>>>> wrote: >>>>>>>>>>>> Done! >>>>>>>>>>>> >>>>>>>>>>>>> On Wednesday, June 4, 2014 10:29:49 PM UTC+2, Josh Radcliff >>>>>>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>>>>> Hi Gerard, >>>>>>>>>>>>> >>>>>>>>>>>>> Could you send the following only to me by clicking Reply to >>>>>>>>>>>>> Author on this message? >>>>>>>>>>>>> >>>>>>>>>>>>> 1. The customer ID of the AdWords account >>>>>>>>>>>>> 2. The customer ID of the MCC account or AdWords account where >>>>>>>>>>>>> you created the Conversion (if different from #1) >>>>>>>>>>>>> 3. SOAP requests and responses from your latest attempt >>>>>>>>>>>>> >>>>>>>>>>>>> Cheers, >>>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>>> >>>>>>>>>>>>>> On Wednesday, June 4, 2014 4:23:00 PM UTC-4, mob...@glomedia.eu >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> I am setting the correct clientCustomerId and the Conversion is >>>>>>>>>>>>>> set to import. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Greetings, Gerard >>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Wednesday, June 4, 2014 9:47:30 PM UTC+2, Josh Radcliff >>>>>>>>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>>>>>>> Sorry if I wasn't clear, but my point was you should have the >>>>>>>>>>>>>>> AdWords account ID in the header, not the MCC account ID. >>>>>>>>>>>>>>> Please give that a try and update this thread if you still have >>>>>>>>>>>>>>> problems. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> One other note: make sure that the conversion you are >>>>>>>>>>>>>>> specifying by name in your request is an offline conversion >>>>>>>>>>>>>>> (Source = Import in the UI). >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On Wednesday, June 4, 2014 3:43:12 PM UTC-4, >>>>>>>>>>>>>>>> mob...@glomedia.eu wrote: >>>>>>>>>>>>>>>> When I set NO credentials (just the developer token): >>>>>>>>>>>>>>>> ================================================ >>>>>>>>>>>>>>>> Message: [OfflineConversionError.INVALID_CONVERSION_TYPE @ >>>>>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>>>>> Errors: >>>>>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>>>>> trigger: >>>>>>>>>>>>>>>> error_string: >>>>>>>>>>>>>>>> OfflineConversionError.INVALID_CONVERSION_TYPE >>>>>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>>>>> reason: INVALID_CONVERSION_TYPE >>>>>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> When I set the incorrect clientCustomerId credentials: >>>>>>>>>>>>>>>> ================================================ >>>>>>>>>>>>>>>> Message: [OfflineConversionError.UNAUTHORIZED_USER @ >>>>>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>>>>> Errors: >>>>>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>>>>> trigger: >>>>>>>>>>>>>>>> error_string: OfflineConversionError.UNAUTHORIZED_USER >>>>>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>>>>> reason: UNAUTHORIZED_USER >>>>>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> When I set the correct clientCustomerId credentials: >>>>>>>>>>>>>>>> ============================================== >>>>>>>>>>>>>>>> Message: [OfflineConversionError.INVALID_CONVERSION_TYPE @ >>>>>>>>>>>>>>>> operations[0].operand] >>>>>>>>>>>>>>>> Errors: >>>>>>>>>>>>>>>> Error [1]: >>>>>>>>>>>>>>>> field_path: operations[0].operand >>>>>>>>>>>>>>>> trigger: >>>>>>>>>>>>>>>> error_string: >>>>>>>>>>>>>>>> OfflineConversionError.INVALID_CONVERSION_TYPE >>>>>>>>>>>>>>>> api_error_type: OfflineConversionError >>>>>>>>>>>>>>>> reason: INVALID_CONVERSION_TYPE >>>>>>>>>>>>>>>> xsi_type: OfflineConversionError >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I don't know where I can find my MCC account_id, so I haven't >>>>>>>>>>>>>>>> tested it. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Thanks! > > -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and Google+: > https://googleadsdeveloper.blogspot.com/ > https://plus.google.com/+GoogleAdsDevelopers/posts > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API Forum" group. > To post to this group, send email to adwords-api@googlegroups.com > To unsubscribe from this group, send email to > adwords-api+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to a topic in the Google > Groups "AdWords API Forum" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/adwords-api/wYMkzn1EWp8/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > adwords-api+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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