Dear API Guys

Having a bit of a nightmare, and not getting much joy. . . . 

I have development staff who I need to pay, but at present we cannot 
progress without some resolution from you guys:

We have applied for API Token using production MCC: 400-994-7983

We completed all the paperwork and submitted all requested information.

We currently see the response in the attached file.

We followed this advice:

"t looks like you did not accept Terms & Conditions on your production 
MCC.  Could you go back into Billing --> Billing Preferences and re-enter 
your billing information, and make sure that you click Continue all the way 
through, including past the Terms & Conditions screen?"

We attempted to do this and got the following error message:

"We apologise for the inconvenience, but we are unable to process your 
request at this time. Our engineers have been notified of this problem and 
will work to resolve it. Please note that using your browser's back button 
in AdWords can increase the likelihood of errors. If you think this was the 
cause of your error, please try again without using the back button"

This has been going on for two days now . . . . . . 

Can someone please advise what (if anything) we are doing wrong so we can 
move forward before we get fired!

Thanks

Paul


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[Jun 27 2014 16:29:04.000000 - ERROR] POST 
/api/adwords/cm/v201402/CampaignService HTTP/1.0
Host: adwords.google.com
Connection: close
User-Agent: PHP-SOAP/5.3.10-1ubuntu3.11, gzip
Accept-Encoding: gzip, deflate
Content-Encoding: gzip
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Content-Length: 449
Authorization: Bearer 
ya29.MQBnL_ElCzhZcR4AAADSgd8AkPdnrEcnrMrDFFNdEDtnxO9aB9xpH37e1tRtdw

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201402";>
  <SOAP-ENV:Header>
    <ns1:RequestHeader>
      <ns1:clientCustomerId>599-157-9136</ns1:clientCustomerId>
      <ns1:developerToken>39x7nXrI0EQ6KcP2G30C0w</ns1:developerToken>
      <ns1:userAgent>Car Key Services (AwApi-PHP/5.3.0, Common-PHP/5.3.0, 
PHP/5.3.10-1ubuntu3.11)</ns1:userAgent>
    </ns1:RequestHeader>
  </SOAP-ENV:Header>
  <SOAP-ENV:Body>
    <ns1:get>
      <ns1:serviceSelector>
        <ns1:fields>Id</ns1:fields>
        <ns1:fields>Name</ns1:fields>
        <ns1:ordering>
          <ns1:field>Name</ns1:field>
          <ns1:sortOrder>ASCENDING</ns1:sortOrder>
        </ns1:ordering>
        <ns1:paging>
          <ns1:startIndex>0</ns1:startIndex>
          <ns1:numberResults>500</ns1:numberResults>
        </ns1:paging>
      </ns1:serviceSelector>
    </ns1:get>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

HTTP/1.0 500 Internal Server Error
Content-Type: text/xml; charset=UTF-8
Content-Encoding: gzip
Date: Fri, 27 Jun 2014 15:29:02 GMT
Expires: Fri, 27 Jun 2014 15:29:02 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Content-Length: 505
Server: GSE

<?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
    <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201402";>
      <requestId>0004fcd2f81b54780aec2aa88e007c41</requestId>
      <serviceName>CampaignService</serviceName>
      <methodName>get</methodName>
      <operations>0</operations>
      <responseTime>156</responseTime>
    </ResponseHeader>
  </soap:Header>
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>[QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
trigger:'&lt;null&gt;']</faultstring>
      <detail>
        <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201402";>
          <message>[QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
trigger:'&lt;null&gt;']</message>
          <ApplicationException.Type>ApiException</ApplicationException.Type>
          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="QuotaCheckError">
            <fieldPath/>
            <trigger>&lt;null&gt;</trigger>
            <errorString>QuotaCheckError.INCOMPLETE_SIGNUP</errorString>
            <ApiError.Type>QuotaCheckError</ApiError.Type>
            <reason>INCOMPLETE_SIGNUP</reason>
          </errors>
        </ApiExceptionFault>
      </detail>
    </soap:Fault>
  </soap:Body>
</soap:Envelope>

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