Hello Calford, Thank you for your response. We already have error recovery systems.
Our traffic volume (which is moderate-high), and the rate at which we get these errors (which is, on average, on the first 3 calls) make the usage of a 30s re-try policy quite inefficient (in other words, we have an average of more than 1 call / 30 s, and we are almost immediately rate limited :) ) We were wondering if there is maybe a bug in AdWords API rate limiting (knowing that at some point we stopped our calls for several hours, and still got the error messages after that). If this is not the case, (knowing that this is very problematic for us), what are our options? Thanks, Vlad On Wednesday, February 26, 2014 3:30:21 PM UTC+1, calford wrote: > > Hi Vlad, > > the way I 'fixed' it was to catch the Exception (SoupFault) and wait the > indicated amount of seconds before trying again automatically (30 seconds > in my case). > That should get you going until they fix whatever is happening > > On Wednesday, 26 February 2014 14:18:05 UTC+1, Vlad Zloteanu wrote: >> >> Hello, >> >> We have the same behaviour, only on TargetingIdeasService (we get exactly >> the same response). We are experiencing this since today (yesterday we did >> a good amount of requests, everything worked fine). >> >> We have tested it on all our accounts managed by our main MCC. >> Even if we wait 1h, the first or the second request always fail. >> >> More details on our account: >> MCC: 969-077-2674 >> Main account for targeting service: 436-078-5839 >> >> Other services seem to work (e.g. CampaignMutateService, ReportService, >> etc). >> >> Is this a bug (temporary behaviour) from AdWords, or did we do something >> wrong? >> What can we do to circumvent it? >> >> >> Thank you. >> >> On Wednesday, February 26, 2014 12:10:42 PM UTC+1, calford wrote: >>> >>> Hi, >>> >>> Today I started getting RATE_EXCEEDED errors when querying the API. >>> Since i have not made any calls during the day I thought my account had >>> been compromised. I changed the password and I reset the token. >>> >>> But i am still getting the same error. >>> >>> Is there a new limit on the API? >>> >>> this is what i get >>> >>> *object*(*RateExceededError*)[*20*] >>> *public* 'reason' => string 'RATE_EXCEEDED' *(length=13)* >>> *public* 'rateName' => string 'RATE_LIMIT' *(length=10)* >>> *public* 'rateScope' => string 'ACCOUNT' *(length=7)* >>> *public* 'retryAfterSeconds' => int 30 >>> *public* 'fieldPath' => string '' *(length=0)* >>> *public* 'trigger' => string '' *(length=0)* >>> *public* 'errorString' => string 'RateExceededError.RATE_EXCEEDED' >>> *(length=31)* >>> *public* 'ApiErrorType' => string 'RateExceededError' *(length=17)* >>> *private* '_parameterMap' (ApiError) => >>> *array* >>> 'ApiError.Type' => string 'ApiErrorType' *(length=12)* >>> >>> >>> *thanks* >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.