Takeshi, The production server has no SOAP logs, this is from a development machine. The error is the same.
-----------------BEGIN API CALL--------------------- Request ------- <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><!--POST /api/adwords/mcm/v201309/CustomerService User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 2.0.50727.4247) VsDebuggerCausalityData: uIDPo9cWft9bg6tGr1kOxu6Be3AAAAAAK8VYx9gIBE+vUme4lYh0P4X3HGS7wyJEuuG91ZtjG8MACQAA Content-Type: text/xml; charset=utf-8 SOAPAction: "" Host: adwords.google.com Content-Length: 1003 Accept-Encoding: gzip TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT --><soap:Header><RequestHeader xmlns="https://adwords.google.com/api/adwords/mcm/v201309"><authToken xmlns="https://adwords.google.com/api/adwords/cm/v201309">******</authToken><developerToken xmlns="https://adwords.google.com/api/adwords/cm/v201309">******</developerToken><userAgent xmlns="https://adwords.google.com/api/adwords/cm/v201309">Adwords API by Maxlead (AwApi-DotNet/16.5.1, Common-Dotnet/2.0.1, .NET CLR/2.0.50727.4247, gzip)</userAgent></RequestHeader></soap:Header><soap:Body><get xmlns="https://adwords.google.com/api/adwords/mcm/v201309" /></soap:Body></soap:Envelope> Response -------- <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><!--Content-Encoding: X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Content-Length: 550 Cache-Control: private, max-age=0 Content-Type: text/xml; charset=UTF-8 Date: Mon, 24 Feb 2014 10:05:08 GMT Expires: Mon, 24 Feb 2014 10:05:08 GMT Server: GSE TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT --><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201309" xmlns="https://adwords.google.com/api/adwords/mcm/v201309"><ns2:requestId>0004f3241b3ebbd80ade6f8500004a13</ns2:requestId><ns2:serviceName>CustomerService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>0</ns2:operations><ns2:responseTime>265</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>[OperationAccessDenied.ACTION_NOT_PERMITTED @ class com.google.ads.boulder.api.services.customer.GetAction]</faultstring><detail><ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/mcm/v201309" xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201309"><ns2:message>[OperationAccessDenied.ACTION_NOT_PERMITTED @ class com.google.ads.boulder.api.services.customer.GetAction]</ns2:message><ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type><ns2:errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:OperationAccessDenied"><ns2:fieldPath></ns2:fieldPath><ns2:trigger></ns2:trigger><ns2:errorString>OperationAccessDenied.ACTION_NOT_PERMITTED</ns2:errorString><ns2:ApiError.Type>OperationAccessDenied</ns2:ApiError.Type><ns2:reason>ACTION_NOT_PERMITTED</ns2:reason></ns2:errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope> -----------------END API CALL----------------------- Thanks in advance! On Monday, February 24, 2014 7:16:15 AM UTC+1, Takeshi Hagikura (AdWords API Team) wrote: > > Hi Zweltze, > > Ok, I'll look into it. > Are these requestIds right? > 0004f2e91b0162a00ade6f8500001bf0 > 0004f2e914916bb80ade47070000657c > > I couldn't find the logs for those requestIds. > > Is it possible to share your request and response XML logs (other than > sensitive info)? > If you are reluctant to share it here, you can send me privately from the > "Reply to the author" from the top right corner. > > Best, > - Takeshi, AdWords API Team > > On Friday, February 21, 2014 10:33:08 PM UTC+9, Zweitze wrote: >> >> Takeshi, >> >> The problem is not solved. >> 0004f2e91b0162a00ade6f8500001bf0 >> 0004f2e914916bb80ade47070000657c >> The calls were made 3+ hours after your post. >> >> Thanks in advance! >> >> >> On Friday, February 21, 2014 9:19:49 AM UTC+1, Takeshi Hagikura (AdWords >> API Team) wrote: >>> >>> Hi Zweltze, >>> >>> Thanks for the report. >>> There was an issue that >>> caused OperationAccessDenied.ACTION_NOT_PERMITTED. >>> The issue that caused the OperationAccessDenied.ACTION_NOT_PERMITTED has >>> been fixed. >>> >>> Can you please try the same request? >>> >>> Best, >>> - Takeshi, AdWords API Team >>> >>> On Thursday, February 20, 2014 12:03:03 AM UTC+9, Zweitze wrote: >>>> >>>> Hi all, >>>> >>>> Since a week or so I get OperationAccessDenied.ACTION_NOT_PERMITTED >>>> when calling CustomerService.Get(). This happens on a few customers. >>>> >>>> Why is that? >>>> >>>> Sample RequestId 0004f2c0d37ef0c80ade62c6000002ab >>>> Many more are available. >>>> >>>> >>>> Thanks in advance! >>>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. 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