Takeshi,

The production server has no SOAP logs, this is from a development machine. 
The error is the same.

-----------------BEGIN API CALL---------------------

Request
-------


<?xml version="1.0" encoding="utf-8"?><soap:Envelope 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema";><!--POST 
/api/adwords/mcm/v201309/CustomerService
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client 
Protocol 2.0.50727.4247)
VsDebuggerCausalityData: 
uIDPo9cWft9bg6tGr1kOxu6Be3AAAAAAK8VYx9gIBE+vUme4lYh0P4X3HGS7wyJEuuG91ZtjG8MACQAA
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Host: adwords.google.com
Content-Length: 1003
Accept-Encoding: gzip
TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT
--><soap:Header><RequestHeader 
xmlns="https://adwords.google.com/api/adwords/mcm/v201309";><authToken 
xmlns="https://adwords.google.com/api/adwords/cm/v201309";>******</authToken><developerToken
 
xmlns="https://adwords.google.com/api/adwords/cm/v201309";>******</developerToken><userAgent
 
xmlns="https://adwords.google.com/api/adwords/cm/v201309";>Adwords API by 
Maxlead (AwApi-DotNet/16.5.1, Common-Dotnet/2.0.1, .NET CLR/2.0.50727.4247, 
gzip)</userAgent></RequestHeader></soap:Header><soap:Body><get 
xmlns="https://adwords.google.com/api/adwords/mcm/v201309"; 
/></soap:Body></soap:Envelope>

Response
--------


<soap:Envelope 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><!--Content-Encoding: 

X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Content-Length: 550
Cache-Control: private, max-age=0
Content-Type: text/xml; charset=UTF-8
Date: Mon, 24 Feb 2014 10:05:08 GMT
Expires: Mon, 24 Feb 2014 10:05:08 GMT
Server: GSE
TimeStamp: Mon, 24 Feb 2014 11:04:46 GMT
--><soap:Header><ResponseHeader 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201309"; 
xmlns="https://adwords.google.com/api/adwords/mcm/v201309";><ns2:requestId>0004f3241b3ebbd80ade6f8500004a13</ns2:requestId><ns2:serviceName>CustomerService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>0</ns2:operations><ns2:responseTime>265</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>[OperationAccessDenied.ACTION_NOT_PERMITTED
 
@ class 
com.google.ads.boulder.api.services.customer.GetAction]</faultstring><detail><ApiExceptionFault
 
xmlns="https://adwords.google.com/api/adwords/mcm/v201309"; 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201309";><ns2:message>[OperationAccessDenied.ACTION_NOT_PERMITTED
 
@ class 
com.google.ads.boulder.api.services.customer.GetAction]</ns2:message><ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type><ns2:errors
 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="ns2:OperationAccessDenied"><ns2:fieldPath></ns2:fieldPath><ns2:trigger></ns2:trigger><ns2:errorString>OperationAccessDenied.ACTION_NOT_PERMITTED</ns2:errorString><ns2:ApiError.Type>OperationAccessDenied</ns2:ApiError.Type><ns2:reason>ACTION_NOT_PERMITTED</ns2:reason></ns2:errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>
-----------------END API CALL-----------------------

Thanks in advance!






On Monday, February 24, 2014 7:16:15 AM UTC+1, Takeshi Hagikura (AdWords 
API Team) wrote:
>
> Hi Zweltze, 
>
> Ok, I'll look into it. 
> Are these requestIds right?
> 0004f2e91b0162a00ade6f8500001bf0
> 0004f2e914916bb80ade47070000657c
>
> I couldn't find the logs for those requestIds. 
>
> Is it possible to share your request and response XML logs (other than 
> sensitive info)?
> If you are reluctant to share it here, you can send me privately from the 
> "Reply to the author" from the top right corner.
>
> Best,
> - Takeshi, AdWords API Team
>
> On Friday, February 21, 2014 10:33:08 PM UTC+9, Zweitze wrote:
>>
>> Takeshi,
>>
>> The problem is not solved.
>> 0004f2e91b0162a00ade6f8500001bf0
>> 0004f2e914916bb80ade47070000657c
>> The calls were made 3+ hours after your post.
>>
>> Thanks in advance!
>>
>>
>> On Friday, February 21, 2014 9:19:49 AM UTC+1, Takeshi Hagikura (AdWords 
>> API Team) wrote:
>>>
>>> Hi Zweltze,
>>>
>>> Thanks for the report. 
>>> There was an issue that 
>>> caused OperationAccessDenied.ACTION_NOT_PERMITTED.
>>> The issue that caused the OperationAccessDenied.ACTION_NOT_PERMITTED has 
>>> been fixed. 
>>>
>>> Can you please try the same request?
>>>
>>> Best,
>>> - Takeshi, AdWords API Team
>>>
>>> On Thursday, February 20, 2014 12:03:03 AM UTC+9, Zweitze wrote:
>>>>
>>>> Hi all,
>>>>
>>>> Since a week or so I get OperationAccessDenied.ACTION_NOT_PERMITTED 
>>>> when calling CustomerService.Get(). This happens on a few customers.
>>>>
>>>> Why is that?
>>>>
>>>> Sample RequestId 0004f2c0d37ef0c80ade62c6000002ab
>>>> Many more are available.
>>>>
>>>>
>>>> Thanks in advance!
>>>>
>>>

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