We got it again today... The good news is that we now log the headers. This was the request:
Request POST to /api/adwords/reportdownload/v201306: <?xml version="1.0"?> <reportDefinition> <selector xmlns="https://adwords.google.com/api/adwords/cm/v201306"> <fields>AccountDescriptiveName</fields> <fields>AccountCurrencyCode</fields> <fields>AccountTimeZoneId</fields> <fields>Impressions</fields> <fields>AccountId</fields> </selector> <reportName xmlns="https://adwords.google.com/api/adwords/cm/v201306">AdwordsReportAccountInfo_All_Time</reportName> <reportType xmlns="https://adwords.google.com/api/adwords/cm/v201306">ACCOUNT_PERFORMANCE_REPORT</reportType> <dateRangeType xmlns="https://adwords.google.com/api/adwords/cm/v201306">ALL_TIME</dateRangeType> <downloadFormat xmlns="https://adwords.google.com/api/adwords/cm/v201306">GZIPPED_XML</downloadFormat> <includeZeroImpressions xmlns="https://adwords.google.com/api/adwords/cm/v201306">true</includeZeroImpressions> </reportDefinition> Note: the contents were actually URL encoded. Request headers: Content-Type application/x-www-form-urlencoded Authorization GoogleLogin auth=DQAA....r8eQ clientCustomerId 8090813184 developerToken kNkf...qg_g returnMoneyInMicros True User-Agent Adwords API by Maxlead Host adwords.google.com Content-Length 1097 Accept-Encoding gzip, deflate Response HTTP 502, "Bad Gateway". Unfortunately the content of the response was lost. Here are the response headers: Content-Length 983 Content-Type text/html; charset=UTF-8 Date Thu, 05 Dec 2013 05:30:50 GMT Server GFE/2.0 The developer token is the developer token issued to MCC 437-819-4458. The request was fired four times with 30 seconds in between, the data above is from the last attempt. Regards On Thursday, November 21, 2013 6:04:39 AM UTC+1, Takeshi Hagikura (AdWords API Team) wrote: > > Hi Zwelzte, > > Thanks for the input. > > Can you please send me your following? > - developer token > - (If possible) full request and response logs including HTTP headers > > A developer token is very sensitive info, please make sure you send only > me using "Reply to author" from the top right corner. > > Best, > - Takeshi, AdWords API Team > > On Wednesday, November 20, 2013 9:22:47 PM UTC+9, Zweitze wrote: >> >> Unfortunately my response headers were lost. >> But I looked a bit further back, I found similar errors on Oct 25 (on >> three accounts), Nov 7 (two accounts), Nov 9 (1 account), Nov 18 (1 >> account), Nov 19 (1 account). >> >> But: these errors ALWAYS occured at 06:32h CEST! >> Mind you, we get hundreds to thousands of reports each day, but we only >> get HTTP 502 at 06:32h. >> >> I should mention a 502 qualifies for retries in our software: in all >> cases the fourth attempt failed. Between the attempts the software waits 30 >> seconds. >> >> Hope this helps. >> >> On Wednesday, November 20, 2013 7:43:38 AM UTC+1, Takeshi Hagikura >> (AdWords API Team) wrote: >>> >>> Thanks everyone, >>> >>> I'm not able to reproduce it though, it may happen in a specific time or >>> sporadically. >>> To look into this further, can you please share the following? >>> >>> - Do you always see the same error when you get 502? >>> - Can you please share the error response in more detail including HTTP >>> response headers? >>> >>> Best, >>> - Takeshi, AdWords API Team >>> >>> On Tuesday, November 19, 2013 10:50:22 PM UTC+9, Zweitze wrote: >>>> >>>> I had this on Nov 18 and 19, both at the same time, 06:32h CEST. >>>> Report request: >>>> >>>> <reportDefinition> >>>> <selector xmlns="https://adwords.google.com/api/adwords/cm/v201306"> >>>> <fields>AccountDescriptiveName</fields> >>>> <fields>AccountCurrencyCode</fields> >>>> <fields>AccountTimeZoneId</fields> >>>> <fields>Impressions</fields> >>>> <fields>AccountId</fields> >>>> </selector> >>>> <reportName >>>> xmlns="https://adwords.google.com/api/adwords/cm/v201306">AdwordsReportAccountInfo_All_Time</reportName> >>>> >>>> >>>> <reportType >>>> xmlns="https://adwords.google.com/api/adwords/cm/v201306">ACCOUNT_PERFORMANCE_REPORT</reportType> >>>> >>>> >>>> <dateRangeType >>>> xmlns="https://adwords.google.com/api/adwords/cm/v201306">ALL_TIME</dateRangeType> >>>> >>>> >>>> <downloadFormat xmlns=" >>>> https://adwords.google.com/api/adwords/cm/v201306">GZIPPED_XML</downloadFormat> >>>> >>>> >>>> <includeZeroImpressions xmlns=" >>>> https://adwords.google.com/api/adwords/cm/v201306">true</includeZeroImpressions> >>>> >>>> >>>> </reportDefinition> >>>> >>>> This report was tried four times with 30 seconds between the attempts - >>>> all attempts failed. >>>> Note that in a lot of instances everything goes well, for hundreds of >>>> reports it was OK (allthough I don't know how many retries were needed for >>>> those...) >>>> >>>> Note that we run the most reports between 04:30h and 05:30h CEST, >>>> without problems. But at 06:32h we do get problems... >>>> >>>> Hope this helps. >>>> >>>> >>>> >>>> On Thursday, November 14, 2013 11:40:01 AM UTC+1, Takeshi Hagikura >>>> (AdWords API Team) wrote: >>>>> >>>>> Hi, >>>>> >>>>> I'm not able to reproduce it. >>>>> If it's still reproducible, please share detailed steps. >>>>> >>>>> Best, >>>>> - Takeshi, >>>>> >>>>> On Wednesday, November 13, 2013 11:16:55 AM UTC+9, >>>>> mobile...@gmail.comwrote: >>>>>> >>>>>> is adwords down right now? getting 502 server error >>>>>> >>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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