Hi,
We are getting ERROR_GETTING_RESPONSE_FROM_BACKEND error consistently for 2
days whenever we try to get an Ad Performance Report for one of our account
(using 201306 API). The account contains many Product Listing Ads.
The report download request is as below. It has been always working until 2
days ago. During the last 2 days, we tried the download several times
during different time of day and it always gets
ERROR_GETTING_RESPONSE_FROM_BACKEND.
{
'reportName': 'Yesterday AD_PERFORMANCE_REPORT',
'dateRangeType': 'YESTERDAY',
'reportType': 'AD_PERFORMANCE_REPORT',
'downloadFormat': 'GZIPPED_CSV',
'selector': {
'fields': ['ExternalCustomerId', 'CampaignId', 'CampaignStatus',
'AdGroupId', 'AdGroupStatus', 'Id', 'PromotionLine',
'Status']
},
# Enable to get rows with zero impressions.
'includeZeroImpressions': 'true'
}
Could someone help figuring out why it stopped working? I can share the
account number if it helps investigation.
Thanks much,
Bin
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