Hi,
Can you please share the request and response SOAP xml logs to spot the
issue (please remove the sensitive info before posting)?
Best,
- Takeshi, AdWords API Team
On Wednesday, November 6, 2013 12:12:48 PM UTC+9, Mark Ibanez wrote:
>
> Hi,
>
> We have a .Net application that uses AdWords API. In this application, we
> retrieve accounts and campaigns in both MCC and regular AdWords accounts.
> Below is the code we use to do that.
>
> ManagedCustomerService MCServices =
> (ManagedCustomerService)User.GetService(AdWordsService.v201302.ManagedCustomerService);
> Selector AccountsSelector = new Selector();
> AccountsSelector.fields = new string[] { "CustomerId", "Name"
> };
> AccountsSelector.paging = new Paging();
> AccountsSelector.paging.startIndex = 0;
> AccountsSelector.paging.numberResults = 500;
> ManagedCustomerPage AccountsPage =
> MCServices.get(AccountsSelector);
>
> foreach (var Account in AccountsPage.entries)
> {
> string CustomerID =
> Account.customerId.ToString().Substring(0, 3) + "-" +
> Account.customerId.ToString().Substring(3, 3) +
> "-" +
> Account.customerId.ToString().Substring(6);
>
> if (AccountsPage.totalNumEntries > 1 &&
> ClientCustomerID == CustomerID)
> continue;
>
> //Process Accounts Here
>
> (User.Config as AdWordsAppConfig).ClientCustomerId =
> CustomerID;
> // Get the CampaignService.
> CampaignService campaignService =
>
> (CampaignService)User.GetService(AdWordsService.v201302.CampaignService);
>
> // Create the selector.
> Selector selector = new Selector();
> selector.fields = new string[] { "Id", "Name",
> "Status" };
>
> // Set the selector paging.
> selector.paging = new Paging();
> int offset = 0;
> int pageSize = 500;
> CampaignPage page = new CampaignPage();
>
> try
> {
> do
> {
> selector.paging.startIndex = offset;
> selector.paging.numberResults = pageSize;
>
> // Get the campaigns.
> page = campaignService.get(selector);
>
> // Display the results.
> if (page != null && page.entries != null)
> {
> int i = offset;
> foreach (Campaign campaign in page.entries)
> {
> //Process Campaigns Here
> }
> }
> offset += pageSize;
> } while (offset < page.totalNumEntries);
> }
> catch (Exception ex) { }
> }
>
> This works for both MCC and regular AdWords accounts. But we are having
> trouble with a specific account. The CustomerID for this account is
> 308-863-3431. The code breaks because AccountsPage.entries being returned
> is null. We tried to troubleshoot using the code below.
>
> CustomerService CustService =
> (CustomerService)User.GetService(AdWordsService.v201302.CustomerService);
> var CustPage = CustService.get();
>
> MessageBox.Show(CustPage.descriptiveName,
> CustPage.customerId.ToString());
>
> What shows up is that the descriptiveName field is blank which could mean
> it is probably null. This could be the reason why the
> ManagedCustomerService object is return null entries. Anyway, we really
> need help to figure out what's going on here. Why does this occur only with
> this particular account and not with the others both MCC and regular
> accounts.
>
> Looking forward to your help and thanks in advance.
>
>
> Best regards,
>
>
> Mark Ibanez
>
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