Hi Bernardo,
  Could you post a sanitized (blank out developer and auth tokens) sample 
request?  Are you authenticating with an MCC account?  Are you targeting an 
MCC account or a client account (or no target, which effectively uses the 
account you authenticate with).

- Kevin Winter
AdWords API Team

On Friday, January 4, 2013 7:55:33 AM UTC-5, Bernardo Alves wrote:
>
> Hi Kevin,
>
> I tried this example to request information from ManagedCustomerService 
> but I keep getting "internal server error". Any ideas of what might be 
> going wrong?
>
> Thanks,
> Bernardo
>
> Quinta-feira, 25 de Outubro de 2012 16:08:15 UTC+1, Kevin Winter escreveu:
>>
>> Hi David,
>>   Here's an example of an MCS.get call from the Java Library:
>>
>> <soapenv:Envelope xmlns:soapenv="
>> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="
>> http://www.w3.org/2001/XMLSchema"; xmlns:xsi="
>> http://www.w3.org/2001/XMLSchema-instance";>
>>     <soapenv:Header>
>>         <ns1:RequestHeader xmlns:ns1="
>> https://adwords.google.com/api/adwords/mcm/v201209"; 
>> soapenv:mustUnderstand="0">
>>             <ns2:authToken xmlns:ns2="
>> https://adwords.google.com/api/adwords/cm/v201209";>...</ns2:authToken>
>>             <ns3:developerToken xmlns:ns3="
>> https://adwords.google.com/api/adwords/cm/v201209
>> ">...</ns3:developerToken>
>>             <ns4:userAgent xmlns:ns4="
>> https://adwords.google.com/api/adwords/cm/v201209";>FooBar (AwApi-Java, 
>> AdWords-Axis/internal, Common-Java/1.10.1, Axis/1.4, Java/1.7.0-google-v5, 
>> internal)</ns4:userAgent>
>>             <ns5:validateOnly xmlns:ns5="
>> https://adwords.google.com/api/adwords/cm/v201209
>> ">false</ns5:validateOnly>
>>             <ns6:partialFailure xmlns:ns6="
>> https://adwords.google.com/api/adwords/cm/v201209
>> ">false</ns6:partialFailure>
>>         </ns1:RequestHeader>
>>     </soapenv:Header>
>>     <soapenv:Body>
>>         <get xmlns="https://adwords.google.com/api/adwords/mcm/v201209";>
>>             <serviceSelector>
>>                 <ns7:fields xmlns:ns7="
>> https://adwords.google.com/api/adwords/cm/v201209";>Login</ns7:fields>
>>                 <ns8:fields xmlns:ns8="
>> https://adwords.google.com/api/adwords/cm/v201209
>> ">CustomerId</ns8:fields>
>>                 <ns9:fields xmlns:ns9="
>> https://adwords.google.com/api/adwords/cm/v201209";>Name</ns9:fields>
>>             </serviceSelector>
>>         </get>
>>     </soapenv:Body>
>> </soapenv:Envelope>
>>
>> We strongly recommend that you use one of our client 
>> libraries<https://developers.google.com/adwords/api/docs/clientlibraries>as 
>> they handle these namespace issues for you.  Our DotNet client library 
>> supports VB DotNet.
>>
>> - Kevin Winter
>> AdWords API Team
>>
>> On Thursday, October 25, 2012 9:06:46 AM UTC-4, David Lin wrote:
>>>
>>> Hi Kevin,
>>>
>>> We tried to upgrade to v201209 and we have the same problem. I have 
>>> tried to add 
>>> xmlns='https://adwords.google.com/api/adwords/cm/v201209<https://adwords.google.com/api/adwords/cm/v201206>'
>>>  
>>> on the serviceSelector element. but we still receive the same error 
>>> message. Could you please more specify exactly how the XML will look like? 
>>>
>>> Many thanks. 
>>>
>>> David
>>>
>>>
>>>
>>>
>>> On Wednesday, July 25, 2012 5:28:25 AM UTC+10, Kevin Winter wrote:
>>>>
>>>> Hi Simon,
>>>>   The ManagedCustomerService uses a Generic Selector (unlike the 
>>>> ServicedAccountService, which used it's own).  This selector is shared 
>>>> from 
>>>> the CM namespace: 
>>>> https://developers.google.com/adwords/api/docs/reference/latest/ManagedCustomerService.Selector
>>>>
>>>> You will need an xmlns='
>>>> https://adwords.google.com/api/adwords/cm/v201206' on the 
>>>> serviceSelector element (I believe) - just like how you specify the cm 
>>>> namespace for the RequestHeader elements.
>>>>
>>>> Might I recommend the VB.net client 
>>>> library<http://code.google.com/p/google-api-adwords-dotnet/>that handles 
>>>> this for you?
>>>>
>>>> - Kevin Winter
>>>> AdWords API Team
>>>>
>>>> On Friday, July 13, 2012 8:16:41 AM UTC-4, Simon Day wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> We have developed a number of custom VB functions to enable reporting 
>>>>> on and managing Adwords accounts. I'm trying to upgrade from v201109 to 
>>>>> v201206 but seem to be having issues straight away!
>>>>>
>>>>> The first thing I need to do is list the client accounts under a given 
>>>>> MCC account. I can see the service I need to use has changed from 
>>>>> ServicedAccountService to ManagedCustomerService, so having updated to 
>>>>> this 
>>>>> and swapped the 'Selector' to 'serviceSelector', and specified valid 
>>>>> fields 
>>>>> but am getting the error "[SelectorError.MISSING_FIELDS @ 
>>>>> serviceSelector]" 
>>>>> when posting to the production environment, and 
>>>>> "InternalApiError.UNEXPECTED_INTERNAL_API_ERROR" when posting to the 
>>>>> sandbox.
>>>>>
>>>>> My XML looks like this:
>>>>> <?xml version='1.0' encoding='utf-8'?>
>>>>> <soap:Envelope xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/'
>>>>>     xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance'
>>>>>     xmlns:xsd='http://www.w3.org/2001/XMLSchema'
>>>>>     xmlns:cm='https://adwords.google.com/api/adwords/cm/v201206'
>>>>>     xmlns:mcm='https://adwords.google.com/api/adwords/mcm/v201206'>
>>>>>   <soap:Header>
>>>>>     <mcm:RequestHeader>
>>>>>       <cm:authToken>XXX</cm:authToken>
>>>>>       <cm:applicationToken>YYY</cm:applicationToken>
>>>>>       <cm:developerToken>ZZZ</cm:developerToken>
>>>>>     </mcm:RequestHeader>
>>>>>   </soap:Header>
>>>>>   <soap:Body>
>>>>>     <get xmlns='https://adwords.google.com/api/adwords/mcm/v201206'>
>>>>>       <serviceSelector>
>>>>>         <fields>Name</fields>
>>>>>         <fields>Login</fields>
>>>>>         <fields>CompanyName</fields>
>>>>>         <fields>CustomerId</fields>
>>>>>         <fields>CanManageClients</fields>
>>>>>         <fields>CurrencyCode</fields>
>>>>>         <fields>DateTimeZone</fields>
>>>>>       </serviceSelector>
>>>>>     </get>
>>>>>   </soap:Body>
>>>>> </soap:Envelope>
>>>>>
>>>>> Can anyone point me in the right direction?
>>>>>
>>>>> Thanks
>>>>> Simon
>>>>>
>>>>

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