Hi, Thanks for reporting this. I can reproduce this behavior and have asked the core engineers to investigate. In the meantime, you should be able to use the ManagedCustomerService if you just need to get Customer information.
- Kevin Winter AdWords API Team On Wednesday, August 29, 2012 12:11:22 PM UTC-4, Ced wrote: > > Hi, > I'm getting this error too when using the sandbox and the CustomerService > function > Here is the soap > > [2012-08-29 12:04:00,184::DEBUG:: (AwApi-Python/15.4.1, > Common-Python/3.0.8, Python/2.6)] StartTime: 2012-08-29 12:03:59 > *** Outgoing HTTP headers ********************************************** > POST /api/adwords/mcm/v201206/CustomerService HTTP/1.0 > Host:adwords-sandbox.google.com > User-agent:SOAPpy 0.12.0 (pywebsvcs.sf.net),gzip > XML-parser: xml.etree.cElementTree v1.0.6 > Content-type:text/xml; charset="UTF-8" > Content-length:602 > Accept-Encoding:gzip > Content-Encoding:gzip > SOAPAction:"get" > ************************************************************************ > *** Outgoing SOAP ****************************************************** > <?xml version='1.0' encoding='UTF-8'?> > <ns0:Envelope ns0:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"; > xmlns:ns0="http://schemas.xmlsoap.org/soap/envelope/";> > <ns0:Header> > <ns1:RequestHeader xmlns:ns1=" > https://adwords.google.com/api/adwords/mcm/v201206";> > <ns2:developerToken xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206";></ns2:developerToken> > <ns2:userAgent xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206";>AdWords API Python > Client Library (AwApi-Python/15.4.1, Common-Python/3.0.8, Python/2 > .6)</ns2:userAgent> > <ns2:authToken xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206";></ns2:authToken> > <ns2:clientCustomerId xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206 > ">73232</ns2:clientCustomerId> > </ns1:RequestHeader> > </ns0:Header> > <ns0:Body> > <ns1:get xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201206"; > /> > </ns0:Body> > </ns0:Envelope> > ************************************************************************ > *** Incoming HTTP headers ********************************************** > HTTP/1.? 500 Internal Server Error > Content-Type: text/xml; charset=UTF-8 > Content-Encoding: gzip > Date: Wed, 29 Aug 2012 16:04:00 GMT > Expires: Wed, 29 Aug 2012 16:04:00 GMT > Cache-Control: private, max-age=0 > X-Content-Type-Options: nosniff > X-Frame-Options: SAMEORIGIN > X-XSS-Protection: 1; mode=block > Content-Length: 434 > Server: GSE > ************************************************************************ > *** Incoming SOAP ****************************************************** > <?xml version='1.0' encoding='UTF-8'?> > <ns0:Envelope xmlns:ns0="http://schemas.xmlsoap.org/soap/envelope/";> > <ns0:Body> > <ns0:Fault> > <faultcode>soap:Server</faultcode> > <faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ > com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro</faultstring> > <detail> > <ns1:ApiExceptionFault xmlns:ns1=" > https://adwords.google.com/api/adwords/mcm/v201206";> > <ns2:message xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206";>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > @ > com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro</ns2:message> > <ns2:ApplicationException.Type xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206 > ">ApiException</ns2:ApplicationException.Type> > <ns2:errors ns3:type="ns2:InternalApiError" xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201206"; xmlns:ns3=" > http://www.w3.org/2001/XMLSchema-instance";> > <ns2:fieldPath /> > <ns2:trigger /> > > <ns2:errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</ns2:errorString> > <ns2:ApiError.Type>InternalApiError</ns2:ApiError.Type> > <ns2:reason>UNEXPECTED_INTERNAL_API_ERROR</ns2:reason> > </ns2:errors> > </ns1:ApiExceptionFault> > </detail> > </ns0:Fault> > </ns0:Body> > </ns0:Envelope> > ************************************************************************ > EndTime: 2012-08-29 12:04:00 > > > Le mercredi 16 novembre 2011 05:13:05 UTC-5, Вадим a écrit : >> >> Hello! >> >> I keep getting a message from ReportDefinitionService in sandbox about >> Internal Error second day in a row. >> >> Is it due to Google Sandbox issues or is it something on my side? >> >> Details of request and the error are: >> >> [Nov 16 2011 09:44:44.000000 - ERROR] POST /api/adwords/cm/v201008/ >> ReportDefinitionService HTTP/1.1 >> Host: adwords-sandbox.google.com >> Connection: Keep-Alive >> User-Agent: PHP-SOAP/5.3.3, gzip >> Accept-Encoding: gzip, deflate >> Content-Encoding: gzip >> Content-Type: text/xml; charset=utf-8 >> SOAPAction: "" >> Content-Length: 700 >> >> <?xml version="1.0" encoding="UTF-8"?> >> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ >> envelope/ <http://schemas.xmlsoap.org/soap/envelope/>" xmlns:ns1=" >> https://adwords.google.com/api/adwords/cm/ >> v201008 <https://adwords.google.com/api/adwords/cm/v201008>"> >> <SOAP-ENV:Header> >> <ns1:RequestHeader> >> <ns1:authToken>*****</ns1:authToken> >> <ns1:clientEmail>client_1+4adwordt...@gmail.com</ >> ns1:clientEmail> >> <ns1:developerToken>4adwordt...@gmail.com++USD</ >> ns1:developerToken> >> <ns1:userAgent>AwApi-PHP-2.7.0-test Adwords API</ns1:userAgent> >> </ns1:RequestHeader> >> </SOAP-ENV:Header> >> <SOAP-ENV:Body> >> <ns1:mutate> >> <ns1:operations> >> <ns1:operator>ADD</ns1:operator> >> <ns1:operand> >> <ns1:selector> >> <ns1:fields>CampaignId</ns1:fields> >> <ns1:fields>Impressions</ns1:fields> >> <ns1:fields>Clicks</ns1:fields> >> <ns1:fields>Cost</ns1:fields> >> <ns1:fields>Ctr</ns1:fields> >> </ns1:selector> >> <ns1:reportName>Campaigns performance report #1321436683</ >> ns1:reportName> >> <ns1:reportType>CAMPAIGN_PERFORMANCE_REPORT</ns1:reportType> >> <ns1:dateRangeType>TODAY</ns1:dateRangeType> >> <ns1:downloadFormat>XML</ns1:downloadFormat> >> </ns1:operand> >> </ns1:operations> >> </ns1:mutate> >> </SOAP-ENV:Body> >> </SOAP-ENV:Envelope> >> >> HTTP/1.1 500 Internal Server Error >> Content-Type: text/xml; charset=UTF-8 >> Content-Encoding: gzip >> Date: Wed, 16 Nov 2011 09:44:43 GMT >> Expires: Wed, 16 Nov 2011 09:44:43 GMT >> Cache-Control: private, max-age=0 >> X-Content-Type-Options: nosniff >> X-Frame-Options: SAMEORIGIN >> X-XSS-Protection: 1; mode=block >> Content-Length: 511 >> Server: GSE >> >> <?xml version="1.0"?> >> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> >> <soap:Header> >> <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/ >> v201008 <https://adwords.google.com/api/adwords/cm/v201008>"> >> <requestId>0004b1d6f41938f00a0d890b00002f06</requestId> >> <operations>1</operations> >> <responseTime>185</responseTime> >> <units>1</units> >> </ResponseHeader> >> </soap:Header> >> <soap:Body> >> <soap:Fault> >> <faultcode>soap:Server</faultcode> >> <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >> com.google.ads.api.services.common.error.InternalApiError.<init> >> (InternalApiErro]</faultstring> >> <detail> >> <ApiExceptionFault xmlns="https://adwords.google.com/api/ >> adwords/cm/v201008 <https://adwords.google.com/api/adwords/cm/v201008>"> >> <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >> com.google.ads.api.services.common.error.InternalApiError.<init> >> (InternalApiErro]</message> >> <ApplicationException.Type>ApiException</ >> ApplicationException.Type> >> <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema- >> instance" xsi:type="InternalApiError"> >> <fieldPath/> >> <trigger/> >> >> <errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</ >> errorString> >> <ApiError.Type>InternalApiError</ApiError.Type> >> <reason>UNEXPECTED_INTERNAL_API_ERROR</reason> >> </errors> >> </ApiExceptionFault> >> </detail> >> </soap:Fault> >> </soap:Body> >> </soap:Envelope> > > > Le mercredi 23 novembre 2011 15:17:10 UTC-5, Eric Koleda a écrit : >> >> Hi All, >> >> I apologize for the delayed response, and thank you for reporting this >> issue. I've raised this issue with the core engineering team, but at this >> time there is no workaround or timeline for the fix. To be clear this >> issue only affects the sandbox environment. >> >> Best, >> - Eric Koleda, AdWords API Team >> > -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
