Hello bulletshot60,

Good to hear the problem was resolved.

It is definitely recommended to catch and log all errors. We have a similar 
handling implemented in all of our code examples, see:

  
http://code.google.com/p/google-api-ads-ruby/source/browse/adwords_api/examples/v201109_1/reporting/download_criteria_report.rb

lines 66-78.


-Danial, AdWords API Team.
*
*

On Tuesday, June 12, 2012 10:11:05 PM UTC+4, bulletshot60 wrote:
>
> For anyone else that is suffering from this problem, try the following =>
>
> begin
>    ... work through gem ...
> rescue Exception => e
> puts "#{e.message}"
> end
>
> I discovered my problem was that I had an invalid column name and that 
> customer_client_id is required.
>
> On Tuesday, June 12, 2012 12:59:53 PM UTC-4, bulletshot60 wrote:
>>
>> just an edit to the original.  I changed library version hoping that 
>> would fix the issue.  My requirements also specify that I use a custom date 
>> range so that has been added.  Still no luck on figuring out what is going 
>> on with the 500 error in production.
>>
>> http://pastie.org/4074706
>>
>> On Tuesday, June 12, 2012 10:37:06 AM UTC-4, bulletshot60 wrote:
>>>
>>> I am attempting to download a keywords performance report using the Ruby 
>>> library for adwords and all I get is this generic error.  Not sure what I 
>>> am doing wrong, so would anyone be able to offer any insight?
>>>
>>> Code => http://pastie.org/4073904
>>>
>>> Notes: The connection(nil) method is the same as doing Adwords::API.new 
>>> without a client_customer_id.
>>>
>>> Thanks for any insight that is provided.  This is really starting to 
>>> stump me.
>>>
>>

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