Hi Kevin, We have been in the same situation for a couple of months now :(
If you could provide us with an update on the backlog, when you guys expect to be back on track with processing token requests and emails that would really be helpful. The "We have not heard from the Adwords team yet" argument is not really something we can tell our clients all the time :( Thanks in advance! -- Maurice On Friday, May 4, 2012 3:49:04 PM UTC+2, Kevin Winter wrote: > > Hi Maarten, > Thanks for the info. I've reached out directly to the manager of the > review team. I'll reply here when I have any more information. > > Best, > - Kevin Winter, AdWords API Team > > Original Message Follows: > ------------------------ > From: Maarten Deinema <maarten.dein...@gmail.com> > Subject: Re: API developer token taking crazy long > Date: Fri, 4 May 2012 00:17:01 +0200 > > > Hi Kevin, > > > > I understand that the Adwords API team is very busy, but I find it very > > frustrating that you don't hear anything, don't get any updates, and > don't > > get any reply on emails. > > > > The Customer ID of our MCC account is 427-763-1497. As far as I could > find, > > we do comply to the current requirements. > > > > Thank you for responding on my forum post, and I hope this helps to > speed > > things up a little. > > > > Regards, > > > > Maarten Deinema > > > > > > On Thu, May 3, 2012 at 8:45 PM, Kevin Winter > <kevin.win...@google.com>wrote: > > > > > Hi Maarten, > > > The review process currently takes a while, due to a backlog of > > > applications and more stringent requirements (see here for more info: > > > https://developers.google.com/adwords/api/docs/signingup ). However, > end > > > of last year is pretty long ago. Could you please contact me off-list > with > > > your account details? Particularly the Customer ID of the MCC account > you > > > applied on. > > > > > > - Kevin Winter > > > AdWords API Team > > > > > > On Tuesday, May 1, 2012 9:19:01 AM UTC-4, maarten wrote: > > >> > > >> Hi, > > >> > > >> Could someone tell me what the normal duration is for the API > developer > > >> token approval? We have requested access late 2011, and the token is > still > > >> "Pending Approval". We have had requests for additional information > three > > >> times now, and have sent the information each time. > > >> > > >> Is there any way to speed up the process? We have customers waiting > for > > >> our software, and they are getting very impatient. When sending email > to > > >> adwordsapi-tok...@google.com there is no reply at all. > > >> > > >> Regards, > > >> > > >> Maarten > > >> > > > -- > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > Also find us on our blog and discussion group: > > > http://adwordsapi.blogspot.com > > > http://groups.google.com/group/adwords-api > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > > > You received this message because you are subscribed to the Google > > > Groups "AdWords API Forum" group. > > > To post to this group, send email to adwords-api@googlegroups.com > > > To unsubscribe from this group, send email to > > > adwords-api+unsubscr...@googlegroups.com > > > For more options, visit this group at > > > http://groups.google.com/group/adwords-api?hl=en > > > > > On Friday, May 4, 2012 3:49:04 PM UTC+2, Kevin Winter wrote: > > Hi Maarten, > Thanks for the info. I've reached out directly to the manager of the > review team. I'll reply here when I have any more information. > > Best, > - Kevin Winter, AdWords API Team > > Original Message Follows: > ------------------------ > From: Maarten Deinema <maarten.dein...@gmail.com> > Subject: Re: API developer token taking crazy long > Date: Fri, 4 May 2012 00:17:01 +0200 > > > Hi Kevin, > > > > I understand that the Adwords API team is very busy, but I find it very > > frustrating that you don't hear anything, don't get any updates, and > don't > > get any reply on emails. > > > > The Customer ID of our MCC account is 427-763-1497. As far as I could > find, > > we do comply to the current requirements. > > > > Thank you for responding on my forum post, and I hope this helps to > speed > > things up a little. > > > > Regards, > > > > Maarten Deinema > > > > > > On Thu, May 3, 2012 at 8:45 PM, Kevin Winter > <kevin.win...@google.com>wrote: > > > > > Hi Maarten, > > > The review process currently takes a while, due to a backlog of > > > applications and more stringent requirements (see here for more info: > > > https://developers.google.com/adwords/api/docs/signingup ). However, > end > > > of last year is pretty long ago. Could you please contact me off-list > with > > > your account details? Particularly the Customer ID of the MCC account > you > > > applied on. > > > > > > - Kevin Winter > > > AdWords API Team > > > > > > On Tuesday, May 1, 2012 9:19:01 AM UTC-4, maarten wrote: > > >> > > >> Hi, > > >> > > >> Could someone tell me what the normal duration is for the API > developer > > >> token approval? We have requested access late 2011, and the token is > still > > >> "Pending Approval". We have had requests for additional information > three > > >> times now, and have sent the information each time. > > >> > > >> Is there any way to speed up the process? We have customers waiting > for > > >> our software, and they are getting very impatient. When sending email > to > > >> adwordsapi-tok...@google.com there is no reply at all. > > >> > > >> Regards, > > >> > > >> Maarten > > >> > > > -- > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > Also find us on our blog and discussion group: > > > http://adwordsapi.blogspot.com > > > http://groups.google.com/group/adwords-api > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > > > You received this message because you are subscribed to the Google > > > Groups "AdWords API Forum" group. > > > To post to this group, send email to adwords-api@googlegroups.com > > > To unsubscribe from this group, send email to > > > adwords-api+unsubscr...@googlegroups.com > > > For more options, visit this group at > > > http://groups.google.com/group/adwords-api?hl=en > > > > > -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
