Hello to the Google support team,

we are experiencing lots of internal API errors in Production.

respons exemple upon Keywords service mutate:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
    <ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/v201109";>
      <requestId>0004bc7983e099900a3461ca00004625</requestId>
      <serviceName>CampaignCriterionService</serviceName>
      <methodName>mutate</methodName>
      <operations>37</operations>
      <responseTime>30316</responseTime>
      <units>37</units>
    </ResponseHeader>
  </soap:Header>
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</faultstring>
      <detail>
        <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201109";>
          <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</message>
          
<ApplicationException.Type>ApiException</ApplicationException.Type>
          <errors>
            <fieldPath />
            <trigger />
            
<errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>
            <ApiError.Type>InternalApiError</ApiError.Type>
            <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
          </errors>
        </ApiExceptionFault>
      </detail>
    </soap:Fault>
  </soap:Body>
</soap:Envelope>

could you let us know what is the source of the problem?
cheers
ye

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