This error hasn't happened before. Did Google change requirements for this service? I've always sent my request with my current timezone and never received this error before. Please reply ASAP since this error is causing our clients to panic during Black Friday. Thank you in advance for your help.
Here's my SOAP trace: -----------------BEGIN API CALL--------------------- Request ------- <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/XMLSchema";><!--POST /api/adwords/ch/ v201008/CustomerSyncService User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.239) VsDebuggerCausalityData: uIDPo/ v1LzM0ysJAtiS65VSZzjcAAAAA6+OTaALmoUOfrSD8prayQawKXvzAbS9CsihP9HFUvmsACQAA Content-Type: text/xml; charset=utf-8 SOAPAction: "" Host: adwords.google.com Content-Length: 2620 TimeStamp: Fri, 25 Nov 2011 13:49:55 GMT --><soap:Header><RequestHeader xmlns="https://adwords.google.com/api/ adwords/ch/v201008"><authToken xmlns="https://adwords.google.com/api/ adwords/cm/v201008">******</authToken><developerToken xmlns="https:// adwords.google.com/api/adwords/cm/v201008">******</ developerToken><userAgent xmlns="https://adwords.google.com/api/ adwords/cm/v201008">AwApi-DotNet-0.0.0|webmetro</userAgent></ RequestHeader></soap:Header><soap:Body><get xmlns="https:// adwords.google.com/api/adwords/ch/ v201008"><selector><dateTimeRange><min xmlns="https:// adwords.google.com/api/adwords/cm/v201008">20111125 110000 -08:00</ min><max xmlns="https://adwords.google.com/api/adwords/cm/ v201008">20111125 140000 -08:00</max></ dateTimeRange><campaignIds>78428621</ campaignIds><campaignIds>79425821</campaignIds><campaignIds>79425941</ campaignIds><campaignIds>79788701</campaignIds><campaignIds>80274821</ campaignIds><campaignIds>80457941</campaignIds><campaignIds>80458061</ campaignIds><campaignIds>80458181</campaignIds><campaignIds>81579701</ campaignIds><campaignIds>81579821</campaignIds><campaignIds>81579941</ campaignIds><campaignIds>82176461</campaignIds><campaignIds>82176581</ campaignIds><campaignIds>82176701</campaignIds><campaignIds>83022341</ campaignIds><campaignIds>87482501</campaignIds><campaignIds>87482621</ campaignIds><campaignIds>87482741</campaignIds><campaignIds>87551861</ campaignIds><campaignIds>87551981</campaignIds><campaignIds>87552101</ campaignIds><campaignIds>87552221</campaignIds><campaignIds>87552341</ campaignIds><campaignIds>87552461</campaignIds><campaignIds>87552581</ campaignIds><campaignIds>87552701</campaignIds><campaignIds>91278581</ campaignIds><campaignIds>91907021</campaignIds><campaignIds>93748301</ campaignIds><campaignIds>93748421</campaignIds><campaignIds>93748541</ campaignIds><campaignIds>93748661</campaignIds><campaignIds>93748781</ campaignIds><campaignIds>93748901</campaignIds><campaignIds>95288981</ campaignIds><campaignIds>95289101</campaignIds><campaignIds>98605061</ campaignIds><campaignIds>98605181</campaignIds><campaignIds>99443261</ campaignIds></selector></get></soap:Body></soap:Envelope> Response -------- <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ envelope/"><!--X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Transfer-Encoding: chunked Cache-Control: private, max-age=0 Content-Type: text/xml; charset=UTF-8 Date: Fri, 25 Nov 2011 21:49:55 GMT Expires: Fri, 25 Nov 2011 21:49:55 GMT Server: GSE TimeStamp: Fri, 25 Nov 2011 13:49:55 GMT --><soap:Header><ns2:ResponseHeader xmlns:ns2="https:// adwords.google.com/api/adwords/ch/v201008" xmlns="https:// adwords.google.com/api/adwords/cm/ v201008"><requestId>0004b296222bc9000ada298f00006d0b</ requestId><operations>0</operations><responseTime>102</ responseTime><units>0</units></ns2:ResponseHeader></ soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</ faultcode><faultstring>[CustomerSyncError.INVALID_TIME_ZONE @ selector]</faultstring><detail><ns2:ApiExceptionFault xmlns="https:// adwords.google.com/api/adwords/cm/v201008" xmlns:ns2="https:// adwords.google.com/api/adwords/ch/ v201008"><message>[CustomerSyncError.INVALID_TIME_ZONE @ selector]</ message><ApplicationException.Type>ApiException</ ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/ XMLSchema-instance" xsi:type="ns2:CustomerSyncError"><fieldPath>selector</ fieldPath><trigger></ trigger><errorString>CustomerSyncError.INVALID_TIME_ZONE</ errorString><ApiError.Type>CustomerSyncError</ApiError.Type></errors></ ns2:ApiExceptionFault></detail></soap:Fault></soap:Body></ soap:Envelope> -----------------END API CALL----------------------- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
