Hi Eric and thank you for the answer.
Luckily we have integrated a retry logic implementation at application
level.
In the best practices guide, it says that the prevention tip for this
is: "After a sandbox refresh, ensure you make a request to
CampaignService.get() to reinitialize your account."
http://code.google.com/apis/adwords/docs/troubleshooting.html#AuthenticationError.NOT_ADS_USER
it talks about the sandbox environment, and after a sandbox refresh,
while the problem appeared at production.
In such error cases would a request to CampaignService.get() correct
the issue still?
Best

On Jul 11, 8:05 pm, Eric Koleda <eric.kol...@google.com> wrote:
> Hi Yaron,
>
> It looks like this error was due to some backend issues on Google's side,
> and there was no way prevent them.  Let us know if you see these errors crop
> up again.  Unexpected errors are always possible in the API, and we
> recommend you implement error handling and retry logic to gracefully handle
> these cases.
>
> http://code.google.com/apis/adwords/docs/bestpractices.html#error_han...
>
> Best,
> - Eric

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