This only happens on one of my accounts but for some reason, CustomerSyncService is returning changed Ad IDs that refer to Ads that cannot be retrieved. How is this possible and how can I fix this problem so I can use CustomerSyncService again (right now I cannot use it due to this issue)?
Here's my SOAP requests (first is CustomerSyncService/second is AdGroupAdService): -----------------BEGIN API CALL--------------------- Request ------- POST /api/adwords/ch/v201008/CustomerSyncService User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.1) VsDebuggerCausalityData: uIDPowWxXtZvDKpEplOsPjGupEUAAAAAVfc7N4BEpUaIQzmqRMS8ZpPVFIshCb5OvGkFxhMrJjwACQAA Content-Type: text/xml; charset=utf-8 SOAPAction: "" Host: adwords.google.com Content-Length: 1257 TimeStamp: Mon, 27 Jun 2011 16:49:09 GMT <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/ XMLSchema"><soap:Header><RequestHeader xmlns="https:// adwords.google.com/api/adwords/ch/v201008"><applicationToken xmlns="https://adwords.google.com/api/adwords/cm/v201008";>******</ applicationToken><authToken xmlns="https://adwords.google.com/api/ adwords/cm/v201008">******</authToken><developerToken xmlns="https:// adwords.google.com/api/adwords/cm/v201008">******</developerToken></ RequestHeader></soap:Header><soap:Body><get xmlns="https:// adwords.google.com/api/adwords/ch/ v201008"><selector><dateTimeRange><min xmlns="https:// adwords.google.com/api/adwords/cm/v201008">20110623 095155 -07:00</ min><max xmlns="https://adwords.google.com/api/adwords/cm/ v201008">20110627 163747 -07:00</max></ dateTimeRange><campaignIds>59540183</campaignIds></selector></get></ soap:Body></soap:Envelope> Response -------- X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Transfer-Encoding: chunked Cache-Control: private, max-age=0 Content-Type: text/xml; charset=UTF-8 Date: Mon, 27 Jun 2011 23:49:08 GMT Expires: Mon, 27 Jun 2011 23:49:08 GMT Server: GSE TimeStamp: Mon, 27 Jun 2011 16:49:09 GMT <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ envelope/"><soap:Header><ns2:ResponseHeader xmlns:ns2="https:// adwords.google.com/api/adwords/ch/v201008" xmlns="https:// adwords.google.com/api/adwords/cm/ v201008"><requestId>7418d7395c8507e49d26ca27a85c8f1c</ requestId><operations>0</operations><responseTime>301</ responseTime><units>0</units></ns2:ResponseHeader></ soap:Header><soap:Body><ns2:getResponse xmlns="https:// adwords.google.com/api/adwords/cm/v201008" xmlns:ns2="https:// adwords.google.com/api/adwords/ch/ v201008"><ns2:rval><ns2:changedCampaigns><ns2:campaignId>59540183</ ns2:campaignId><ns2:campaignChangeStatus>FIELDS_UNCHANGED</ ns2:campaignChangeStatus><ns2:changedAdGroups><ns2:adGroupId>1821086183</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6246703583</ ns2:changedAds><ns2:changedAds>6246702383</ ns2:changedAds><ns2:changedCriteria>25933738103</ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1821086063</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6246702743</ ns2:changedAds><ns2:changedAds>6246701543</ ns2:changedAds><ns2:changedCriteria>11650189253</ ns2:changedCriteria><ns2:changedCriteria>25933738943</ ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1821085823</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6246702623</ ns2:changedAds><ns2:changedAds>6246703343</ ns2:changedAds><ns2:changedAds>6246703223</ ns2:changedAds><ns2:changedAds>6246702143</ ns2:changedAds><ns2:changedAds>6246703823</ ns2:changedAds><ns2:changedAds>6246703703</ ns2:changedAds><ns2:changedAds>6246702263</ ns2:changedAds><ns2:changedAds>6246702503</ ns2:changedAds><ns2:changedAds>6246702023</ ns2:changedAds><ns2:changedAds>6246701903</ ns2:changedAds><ns2:changedAds>6246703103</ ns2:changedAds><ns2:changedAds>6246701783</ ns2:changedAds><ns2:changedCriteria>4508115083</ ns2:changedCriteria><ns2:changedCriteria>25969511183</ ns2:changedCriteria><ns2:changedCriteria>25969511063</ ns2:changedCriteria><ns2:changedCriteria>25933737983</ ns2:changedCriteria><ns2:changedCriteria>2559910163</ ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1821085943</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6246703463</ ns2:changedAds><ns2:changedAds>6246701663</ ns2:changedAds><ns2:changedCriteria>10582650</ ns2:changedCriteria><ns2:changedCriteria>10566890</ ns2:changedCriteria><ns2:changedCriteria>2396470763</ ns2:changedCriteria><ns2:changedCriteria>12421601</ ns2:changedCriteria><ns2:changedCriteria>2086542323</ ns2:changedCriteria><ns2:changedCriteria>11833371</ ns2:changedCriteria><ns2:changedCriteria>16348800</ ns2:changedCriteria><ns2:changedCriteria>11981131</ ns2:changedCriteria><ns2:changedCriteria>10591570</ ns2:changedCriteria><ns2:changedCriteria>10566880</ ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1821086303</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6246702983</ ns2:changedAds><ns2:changedAds>6246702863</ ns2:changedAds><ns2:changedCriteria>5074206803</ ns2:changedCriteria><ns2:changedCriteria>20162097743</ ns2:changedCriteria><ns2:changedCriteria>25933738343</ ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1819390823</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6235107623</ ns2:changedAds><ns2:changedAds>6235106303</ ns2:changedAds><ns2:changedAds>6235105343</ ns2:changedAds><ns2:changedAds>6235105463</ ns2:changedAds><ns2:changedAds>6235107143</ ns2:changedAds><ns2:changedAds>6235105703</ ns2:changedAds><ns2:changedAds>6235105583</ ns2:changedAds><ns2:changedAds>6235106543</ ns2:changedAds><ns2:changedAds>6235106783</ ns2:changedAds><ns2:changedAds>6235106063</ ns2:changedAds><ns2:changedAds>6235105823</ ns2:changedAds><ns2:changedAds>6235107263</ ns2:changedAds><ns2:changedCriteria>4508115083</ ns2:changedCriteria><ns2:changedCriteria>25969511183</ ns2:changedCriteria><ns2:changedCriteria>25933737983</ ns2:changedCriteria><ns2:changedCriteria>2559910163</ ns2:changedCriteria></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1819390943</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6235107023</ ns2:changedAds><ns2:changedAds>6235106663</ns2:changedAds></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1819391183</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6235107383</ ns2:changedAds><ns2:changedAds>6235106903</ns2:changedAds></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1819391543</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6235107503</ ns2:changedAds><ns2:changedAds>6235106183</ns2:changedAds></ ns2:changedAdGroups><ns2:changedAdGroups><ns2:adGroupId>1819391423</ ns2:adGroupId><ns2:adGroupChangeStatus>FIELDS_UNCHANGED</ ns2:adGroupChangeStatus><ns2:changedAds>6235106423</ ns2:changedAds><ns2:changedAds>6235105943</ns2:changedAds></ ns2:changedAdGroups><ns2:campaignTargetingChanged>false</ ns2:campaignTargetingChanged></ ns2:changedCampaigns><ns2:lastChangeTimestamp>20110627 210014 UTC</ ns2:lastChangeTimestamp></ns2:rval></ns2:getResponse></soap:Body></ soap:Envelope> -----------------END API CALL----------------------- -----------------BEGIN API CALL--------------------- Request ------- POST /api/adwords/cm/v201008/AdGroupAdService User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.1) VsDebuggerCausalityData: uIDPowmxXtZvDKpEplOsPjGupEUAAAAAVfc7N4BEpUaIQzmqRMS8ZpPVFIshCb5OvGkFxhMrJjwACQAA Content-Type: text/xml; charset=utf-8 SOAPAction: "" Host: adwords.google.com Content-Length: 1135 TimeStamp: Mon, 27 Jun 2011 16:52:06 GMT <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/ XMLSchema"><soap:Header><RequestHeader xmlns="https:// adwords.google.com/api/adwords/cm/v201008"><applicationToken>******</ applicationToken><authToken>******</authToken><developerToken>******</ developerToken></RequestHeader></soap:Header><soap:Body><get xmlns="https://adwords.google.com/api/adwords/cm/ v201008"><selector><adIds>6235107623</adIds><adIds>6235106303</ adIds><adIds>6235105343</adIds><adIds>6235105463</ adIds><adIds>6235107143</adIds><adIds>6235105703</ adIds><adIds>6235105583</adIds><adIds>6235106543</ adIds><adIds>6235106783</adIds><adIds>6235106063</ adIds><adIds>6235105823</adIds><adIds>6235107263</adIds></selector></ get></soap:Body></soap:Envelope> Response -------- X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Transfer-Encoding: chunked Cache-Control: private, max-age=0 Content-Type: text/xml; charset=UTF-8 Date: Mon, 27 Jun 2011 23:52:06 GMT Expires: Mon, 27 Jun 2011 23:52:06 GMT Server: GSE TimeStamp: Mon, 27 Jun 2011 16:52:06 GMT <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ envelope/"><soap:Header><ResponseHeader xmlns="https:// adwords.google.com/api/adwords/cm/ v201008"><requestId>65ff45da7f19f71eb81a364542dc4f8a</ requestId><operations>1</operations><responseTime>332</ responseTime><units>1</units></ResponseHeader></ soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/ api/adwords/cm/v201008"><rval><totalNumEntries>0</ totalNumEntries><Page.Type>AdGroupAdPage</Page.Type></rval></ getResponse></soap:Body></soap:Envelope> -----------------END API CALL----------------------- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: 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