Hi Sam,

You are sending the request to the sandbox, so the production customer id 
won't work. If you need to make calls to production account, set 
useSandbox=false. 
If you want to make calls to the sandbox instead, then you can use 
http://code.google.com/apis/adwords/docs/developer/AccountService.html#getAccountInfo
 to 
get the customerid for the sandbox accounts created for your email login.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

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