Hi, This error is thrown if the MCC account that was used to register for API access was suspended. Please work with your account representative to resolve the issue, or if you don't have one then fill out the help form:
http://adwords.google.com/support/aw/bin/request.py Best, - Eric Koleda, AdWords API Team On Feb 24, 10:40 am, JC <jasonco...@gmail.com> wrote: > There was an account that was suspended. Could it be possible that > the API is linked to that account that was suspended for billing > issues rather than acting as a stand-alone account (since it has > separate billing info) or not attached to the MCC itself? > > On Feb 24, 2:57 pm, JC <jasonco...@gmail.com> wrote: > > > > > > > > > I have had a custom made program query my MCC via the API for years. > > For years, it has worked just fine, until today. I have it set to > > query very 15 minutes and now I just the same error message every 15 > > minutes - invalid google mcc account credentials. cannot serve any > > requests for the specified account. please contact support. > > > I've looked at all these forum things and they refer to credit card > > issues, but both the primary and secondary work just fine. They are > > regularly billed by the main accounts in the MCC. Besides, I'm billed > > when I hit a $500 threshold but its only at about $350 right now. The > > logins work just fine, as I can log into the MCC with them, and the > > token is not compromised, but just to be certain, I reset it today. > > And, I still get the same error messages. > > > Has anyone else seen this and have any ideas on how to fix it? > > > And, last, I saw some posts from the adwords api guy who said to > > contact support, but there isn't any category there that deals with > > api issues. under which category should I contact them? there isn't > > even one that is remotely appropriate. > > > thanks for your help! > > > Jason -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
