Hi Eric, I'll admit that I haven't really plumbed the depths of either MCC or regular AdWords services to see how they differ (I've just targeted specifically what I want to accomplish for now), so it's fair if they really are separate services (and I can even accept that there may be a legitimate reason for them to share a login database that prevents the same email address from signing up for both)... but coming in as a new user, the account setup just feels really muddled. It feels like you either need to better delineate the respective roles of the two services, or if you feel they are clearly delineated already, you need to better communicate that to your new users.
Regardless, I'm glad you'll at least consider adding a dummy API Center link, as I think that (or some better alternative that shortcuts the "wild goose chase" some users including myself find themselves on) is a first step towards better communication. I do appreciate your responsiveness here on the list, it turns a lot of what would otherwise be brick walls into minor speed bumps for a lot of people. -Jason On Feb 14, 6:22 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi Jason, > > I am in full agreement that it is confusing for some of our users, and > we're working to make the API signup process easier. Changing the UI > to include a "dummy" AdWords API Center link is one option, and I'll > bring it up for consideration. MCC accounts provide a vast array of > functionality beyond the API however, and it wouldn't be trivial (or > even desired) to merge them with regular AdWords accounts. The > requirement of a new email address is somewhat frustrating I > understand, but it's not that hard to fulfill (especially with the > GMail plus syntax). Additionally, many API users are already using > MCC accounts in their business. > > Best, > - Eric > > On Feb 11, 9:40 am, jmshinn <jmsh...@gmail.com> wrote: > > > > > > > > > Hi Eric, > > > Not to mince words, it's a crazy limitation, and obviously a source of > > no end of confusion for your users. > > > You might at least consider adding an "API center" link to a normal > > adwords account that just tells them their account isn't eligible, > > why, and how to create an eligible account. That would cut down on > > some of the confusion, even if it's not the ideal solution. > > > The ideal solution being one of, in order of preference: > > a) if they're the same service, treat them as the same service: allow > > regular adwords users to add MCC functions and allow MCC accounts to > > have their own campaigns. > > b) if they're different services, treat them as different services: > > allow a single email address to sign up and function for both > > different kinds of accounts. > > > Requiring users to have two separate email addresses to both have ads > > and use the API is extremely strange, as is requiring two separate > > email addresses to manage your own ads and manage the ads of others. > > Being a software developer, I understand that this might not be a > > priority now or ever, but it should be relatively easy to just put a > > link where people expect to find API info on regular accounts that > > tells them what's up. > > > -Jason > > > On Feb 10, 3:50 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hi Mike, > > > > It will never be possible to convert a regular ad-serving account into > > > an MCC account, or share the same login between them. This is a > > > limitation of the product and you shouldn't expect it to change. That > > > said, it's fairly easy to create an MCC account, as all you need is > > > another email address. > > > > Best, > > > - Eric > > > > On Feb 9, 2:37 pm, Mike MacCana <mike.macc...@gmail.com> wrote: > > > > > Hi Eric, > > > > > I already am very much aware of the differences between non MCC and > > > > MCC accounts. The inability to change a non MCC account to an MCC > > > > account is the issue here, please see the post you're replying to or > > > > any of the other similar threads. > > > > > Mike > > > > > On Tuesday, February 8, 2011, AdWords API Advisor > > > > > <adwordsapiadvi...@google.com> wrote: > > > > > Hi Mike, > > > > > > To be clear, the behavior around accounts is expected and is not a > > > > > bug. There are two types of AdWords accounts: regular and MCC. MCC > > > > > accounts are used to organize and manage groups of accounts, and can't > > > > > have campaigns of their own. A Google login can only be associated > > > > > with one AdWords account, either regular or MCC. You must use an MCC > > > > > account to register for a developer token. > > > > > > Best, > > > > > - Eric > > > > > > On Feb 7, 5:16 pm, Mike MacCana <mike.macc...@gmail.com> wrote: > > > > >> Hey all, > > > > > >> If 'API Access' is missing in the UI, and the words 'My Client > > > > >> Center' do > > > > >> not appear in the top right of your green AdWords page, you're using > > > > >> AdWords > > > > >> with a Google Account, rather than a My Client Center account. > > > > > >> You can sign up for an MCC account here, but as we've been discussing > > > > >> recently, this will complain if you've already been using a regular > > > > >> Google > > > > >> account. > > > > > >>http://www.google.com/intl/en/adwords/myclientcenter/ > > > > > >> We've been discussing this recently - there doesn't seem any way to > > > > >> 'upgrade' from a regular Google account to an MCC one. There have > > > > >> been many > > > > >> posts on this issue (see the other threads) and there doesn't seem > > > > >> to be a > > > > >> fix yet, just various workarounds. > > > > > >> Mike > > > > > >> 2011/2/5 Łukasz Ligocki <lukas.ligo...@gmail.com> > > > > > >> > Hello. I've got a similar problem. I'd like to begin using an > > > > >> > AdWords > > > > >> > API and obtain a developer token as it's required. But following > > > > >> > instructions contained in a help > > > > >> > center (https://adwords.google.com/support/aw/adwordsapi/bin/ > > > > >> > answer.py? > > > > >> > hl=en&answer=15104) i've been trying to sign up throug my account > > > > >> > tab, > > > > >> > and API center link. But in my personal account settings, i > > > > >> > couldn't > > > > >> > find such tab. And furthermore, attempting to access through the > > > > >> >https://adwords.google.com/select/ApiCenterurl, returned information > > > > >> > about too less level of permissions for my account and prompt to > > > > >> > contact with administrator ("Access denied") . > > > > > >> > It's all kind of weird because this is my only one address using > > > > >> > to > > > > >> > the commonly authorization in services like: gmail, adwords, > > > > >> > analytics > > > > >> > etc. I have no idea what is the reason of such issue. I'll be a > > > > >> > grateful for any kind of useful sugestions to fix and solve this > > > > >> > problem. > > > > > >> > Best regards. > > > > > >> > Lukas Ligocki > > > > >> > it-freelancing.pl > > > > > >> > On 25 Sty, 19:54, AdWords API Advisor > > > > >> > <adwordsapiadvi...@google.com> > > > > >> > wrote: > > > > >> > > Hi Rahul, > > > > > >> > > Please follow the directions here: > > > > > >> > > https://adwords.google.com/support/aw/adwordsapi/bin/answer.py?answer. > > > > >> > .. > > > > > >> > > If you are still experiencing issues then please include more > > > > >> > > technical details about the problem. > > > > > >> > > Best, > > > > >> > > - Eric Koleda, AdWords API Team > > > > > >> > > On Jan 21, 5:27 am, Rahul Gairola <gairola.ra...@gmail.com> > > > > >> > > wrote: > > > > > >> > > > When I try to access it from my Google ad-words account, > > > > >> > > > please help. > > > > > >> > -- > > > > >> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > >> > Also find us on our blog and discussion group: > > > > >> >http://adwordsapi.blogspot.com > > > > >> >http://groups.google.com/group/adwords-api > > > > >> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > > >> > You received this message because you are subscribed to the Google > > > > >> > Groups "AdWords API Forum" group. > > > > >> > To post to this group, send email to adwords-api@googlegroups.com > > > > >> > To unsubscribe from this group, send email to > > > > >> > adwords-api+unsubscr...@googlegroups.com > > > > >> > For more options, visit this group at > > > > >> >http://groups.google.com/group/adwords-api?hl=en > > > > > > -- > > > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > > Also find us on our blog and discussion group: > > > > >http://adwordsapi.blogspot.com > > > > >http://groups.google.com/group/adwords-api > > > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > > > > You received this message because you are subscribed to the Google > > > > > Groups "AdWords API Forum" group. > > > > > To post to this group, send email to adwords-api@googlegroups.com > > > > > To unsubscribe from this group, send email to > > > > > adwords-api+unsubscr...@googlegroups.com > > > > > For more options, visit this group at > > > > >http://groups.google.com/group/adwords-api?hl=en -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
