Getting a relaibility issues with the service. Not happening every time
for all campaigns. It is only for few and below mentioned campaign and
dates we received broken pipe exception. For the same campaign at later
time we could service doing its job as expected.We have checked our
network level for any packet loss, but there is no packet loss at our
server.
Below are the exception details and campaigns and date times and other
details.
Please suggest the next steps to ensure it works every time and all the
times. This is very critical for us.
Exception details:
Normal 0 false false false EN-IN X-NONE AR-SA
MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable
{mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99;
mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt
0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New
Roman","serif";}
17 Nov 2010 22:47:26 ERROR [88357-Producer:1]
GoogleReportChannelService - #############Exception::
AxisFault
faultCode:
{http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: java.net.SocketException: Broken pipe
faultActor:
faultNode:
faultDetail:
{http://xml.apache.org/axis/}stackTrace:java.net.SocketException:
Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
at
com.sun.net.ssl.internal.ssl.OutputRecord.writeBuffer(OutputRecord.java:295)
at
com.sun.net.ssl.internal.ssl.OutputRecord.write(OutputRecord.java:284)
at
com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecordInternal(SSLSocketImpl.java:734)
at
com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:722)
at
com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
at
java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
at
org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:516)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
at
org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at
com.google.api.adwords.v13.ReportServiceSoapBindingStub.getReportJobStatus(ReportServiceSoapBindingStub.java:560)
at
com.zeta.zs.channel.GoogleReportChannelService.getKeywordReportData(GoogleReportChannelService.java:414)
at
com.zeta.zs.channel.GoogleReportChannelService.processGoogleReports(GoogleReportChannelService.java:131)
at
com.zeta.zs.channel.GoogleReportChannelService.run(GoogleReportChannelService.java:97)
Date, time and campaigns for which the problem experienced:
Campaign Id at Google Campaign Name Google Channel Account Time of
failure
getting the report
from channel 39295949 Prudential Staffing ShCt PRU0962
prudent...@digitalgrit.com 17-11-2010 05:03 40040339 Prudential HDC
PRU0965 prudent...@digitalgrit.com 17-11-2010 03:08 47210099 Prudential
Consumer Annuities Branded PRU0962 prudent...@digitalgrit.com
17-11-2010 04:31 47210189 Prudential Consumer Annuities PRU0962
prudent...@digitalgrit.com 17-11-2010 04:51 52082519 Google SiteLinks
prudent...@digitalgrit.com 17-11-2010 04:35 59834339 Prudential Life
Insurance SiteLinks prudent...@digitalgrit.com 17-11-2010 04:00
61291019 Prudential Mutual Fund prudent...@digitalgrit.com 17-11-2010
04:55 61605659 Incremental Life Ins - Generic
prudent...@digitalgrit.com 17-11-2010 04:59 61995059 Prudential
Investments_Mutual Funds Branded prudent...@digitalgrit.com 17-11-2010
04:56 62134499 Prudential Mutual Fund - Generic
prudent...@digitalgrit.com 17-11-2010 05:01 62143859 Incremental Life
Ins - Branded prudent...@digitalgrit.com 17-11-2010 04:58
Will be waiting for your response.
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