Hi there,
We getting frequent errors when attempting to restate the value of
conversions uploaded via the REST API. We're seeing this error for around
~1% of our overall conversions (even after 24 hours of the initial upload).
The initial upload appears successful, the conversion is returned in the
response body without an failure returned.
Here's an example request that created the conversion:
POST https:
//googleads.googleapis.com/v18/customers/4432745715:uploadClickConversions
{
customerId: "4432745715",
conversions: [
...,
{"conversionAction": "customers/4432745715/conversionActions/7147402071",
"gclid": "<GCLID>",
"conversionValue": 3.39,
"conversionDateTime": "2025-06-18 08:48:13+00:00",
"currencyCode": "GBP",
"orderId": "307717-1750236493"},
...
],
partialFailure: true
}
Response:
Status 200
request-id: "LMjN40hE1QGkWdzbaYTmBw"
{
"results": [
...
{"gclid": "<GCLID>",
"conversionAction": "customers/4432745715/conversionActions/7147402071",
"conversionDateTime": "2025-06-18 08:48:13+00:00"},
...
],
"jobId": "7697138092378105856"
}
And the request to adjust the conversion value:
POST https:
//googleads.googleapis.com/v18/customers/4432745715:uploadConversionAdjustments
{
"conversionAdjustments":
[{"conversionAction": "customers/4432745715/conversionActions/7147402071",
"adjustmentType": "RESTATEMENT",
"adjustmentDateTime": "2025-06-19 08:14:50+00:00",
"orderId": "307717-1750236493",
"restatementValue": {"adjustedValue": 3.97, "currencyCode": "GBP"}}],
"partialFailure": true
}
Response:
Status 200
request-id: "cycB1zYDWTsYdTJVU3ITaw"
{
"partialFailureError":
{"code": 3,
"message":
"The conversion for this conversion action and conversion identifier can't
be found. Make sure your conversion identifiers are associated with the
correct conversion action and try again., at
conversion_adjustments[0].order_id",
"details":
[{"@type":
"type.googleapis.com/google.ads.googleads.v18.errors.GoogleAdsFailure",
"errors":
[{"errorCode":
{"conversionAdjustmentUploadError": "CONVERSION_NOT_FOUND"},
"message":
"The conversion for this conversion action and conversion identifier can't
be found. Make sure your conversion identifiers are associated with the
correct conversion action and try again.",
"trigger": {"stringValue": "307717-1750236493"},
"location":
{"fieldPathElements":
[{"fieldName": "conversion_adjustments", "index": 0},
{"fieldName": "order_id"}]}}]}]},
"results": [{}],
"jobId": "7828097167464149676"
}
Many thanks,
Nick
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