Hey!
This is happening intermittently! If i try to repro it to get the request 
ids and response ids i won't get the error but in our logs we do see this 
error. This does not seems like it is related to any specific request. the 
same request on retry will just succeed.
And as Olivier has also shared there team is also seeing same thing. Could 
we check it as a generic issue?
In the meantime i will try to add logging to get these details at least the 
request ids.

+ An update: This issue is still happening with same frequency as reported 
3 days ago.

Thanks,
Shipra

On Monday, June 9, 2025 at 8:25:42 AM UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for contacting the Google Ads API support team.
>
> I understand that you have encountered the 'UNAVAILABLE' error while 
> utilizing the Google Ads API. To assist you further, could you please 
> provide us with complete API logs (*request* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  
> and* response* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  
> logs with* request-id* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  
> and* request header* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>  
> generated at your end.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides* Java* 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> ,* .Net* 
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> ,* PHP* 
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> ,* Python* 
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> ,* Ruby* 
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> 
> or* Perl* 
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> 
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
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> How was our support today? 
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>
> [2025-06-09 02:55:05Z GMT] This message is in relation to case 
> "ref:!00D1U01174p.!500Ht01rebNU:ref" (ADR-00310790)
>
>
>

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  • Re... Oliver
    • ... 'Haritha Devalla' via Google Ads API and AdWords API Forum
      • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
        • ... 'Shipra' via Google Ads API and AdWords API Forum
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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