Hello Google Ads API Support Team, We are an agency operating Google Ads services for over 70 clients, and we are experiencing a critical production outage.
Our Developer Token (MCC ID: 803-412-1676) has been in test mode, and we urgently submitted a request to upgrade to Basic Access. Our reporting pipelines have been fully down for 10 days, and the situation is affecting client SLAs and month-end reconciliation. ✅ Case IDs: 1-9168000038661, 4-7817000038179 ✅ Confirmation ID: [8-3770000038501] We have submitted all necessary documents, and escalated via email, but have not received any updates yet. Could you please escalate this to the Compliance team internally and help us expedite the review? Many thanks for your support. Best regards, Abbas Alipanah Kordlar Data Reporting Optimization Specialist Digital Exchange a...@digitalexchange.com.tr -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/6e02f558-0c5f-46a3-a91c-48ce93547dden%40googlegroups.com.