Hi,

Thank you for reaching out to the Google Ads API support team.

Based on the provided information, I understand that the conversion values are 
not getting reflected in the Google Ads UI for the conversion action. Upon 
checking your Google Ads Account (765-004-6580), I could see that the 
conversion action ‘7052526877’ status is showing as ‘Active’ and all the 
conversions are recording successfully.

To report on conversions by conversion date in Google Ads, add the relevant 'by 
conv. time' columns, such as 'Conversions (by conv. time)' and 'Conv. value (by 
conv. time)' in Google Ads and compare the successful API uploaded data. Please 
be informed that the uploaded conversions are reflected in reports for the 
"impression" date of the original click, not the date of the upload request or 
the date of the conversion_date_time of the ClickConversion.

I have tried to verify the offline_conversion_upload_conversion_action_summary, 
I could see that you have encountered the following API errors:

1. EXPIRED_EVENT error means that when uploading conversions, the click 
associated with the given identifier or ios url parameter is either too old to 
be imported or occurred outside of the click-through lookback window for the 
specified conversion action. For this error, you may double-check if the given 
identifier is not too old or occurred before the lookback window for the 
specified combination of conversion date and conversion action. You may use the 
click_view report resource to verify your GCLID. In addition, you can first 
verify the click_through_lookback_window_days specified in your 
conversion_action. From the value retrieved, then perform a request using the 
click_view report for each day (with date filter for one day) until the last 
valid date, in reference to the lookback window days.

2. EVENT_NOT_FOUND error which is due to the click associated with the given 
identifier or iOS URL parameter could not be found in the system. This can 
happen if the identifier or iOS URL parameter are collected for non Google Ads 
clicks. I would suggest, when storing the GCLID, you'll need to double-check to 
see where the GCLID came from. Having said that, would you be able to confirm 
if the identifier used in the request actually generated from a Google Ads 
click?

3.CONVERSION_PRECEDES_EVENT says that the event time is earlier than the Click 
event. I would like to ask if the Click event is the starting point of all web 
events? At what node does it occur specifically? Our event occurs and is 
transmitted back when the user enters the web page and performs a specific 
operation. The trigger time should be after Click.

To assist you further, please provide an uncropped UI screenshot that shows 
where the conversion values are not getting reflected and how many conversions 
you have successfully uploaded through the Google Ads API. Additionally, 
provide us with the complete API logs (request with request-id) generated at 
your end to better assist you further

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.


Thanks,

Google Ads API Team


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[2025-03-20 17:10:25Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!5004Q02vHBXF:ref" (ADR-00295694)

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