Hi,
Thank you for contacting the Google Ads API support team. As you have mentioned that you are using the Salesforce Data Cloud application in order to upload audience segments via the Google Ads API, I would recommend you to contact the Salesforce Data Cloud application support team as they are better equipped to address your concerns. This is because the logs that would have been generated while uploading the audience segments should be accessible by the Salesforce Data Cloud application support team. Based on those logs, the support team can confirm what value of consent was uploaded. Please note that our team only provides support for Google Ads API <https://developers.google.com/google-ads/api/docs/start> related concerns and technical implementations. As you are not directly using the Google Ads API, your concern is out of scope for our team. With respect to your query “We are uncertain if a True/False value would suffice or if the value needed to be 1 or 0. OR does the value need to be GRANTED.”, the answer is that the value should be GRANTED. Thanks, Google Ads API Team On Wednesday, March 12, 2025 at 11:36:36 AM UTC+5:30 [email protected] wrote: > We are having issues with audience segments we are sending over from > Salesforce Data Cloud application via API. The segment size in source > system are all well above 10k+ but when they appear in Google Ads, majority > shows under 100 matched people. > We read up on the Ad User Data and Ad Personalization Consent status here: > https://support.google.com/google-ads/answer/14546648?hl=en and your > documentation explicitly states that both of those fields need to be set to > ‘GRANTED’ in order to convey consent. For these segment ids: 8958423270, > 8971324011, 8974875564, can you confirm to us what values are coming > through from Data Cloud to Google Ads for Ad User Data and Ad > Personalization Consent status? We are uncertain if a True/False value > would suffice or if the value needed to be 1 or 0. OR does the value need > to be GRANTED. This is not clear in any documentation and it is difficult > for us to identify if our low match rate is a result of the values we are > sending in these fields that don’t align with what Google can ingest. > Thanks, > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/1582a244-b8b1-4b79-bac5-8e304c506a31n%40googlegroups.com.
