Hi, I am facing the same issue. Were you able to solve it?
On Wednesday, May 29, 2024 at 10:51:38 AM UTC+1 Aleksandr wrote:
>
> Any idea why this happens?
> On Wednesday, May 15, 2024 at 6:50:42 PM UTC+3 Aleksandr wrote:
>
>> Hello!
>> We are facing a problem NO_CONVERSION_ACTION_FOUND with uploading offline
>> conversions to the MCC account.
>>
>> We reproduce the problem with the next steps:
>> 1. Use MCC account id "*4838099374*" as customer_id and
>> login_customer_id.
>> 2. Select a list of conversion actions via
>> ```code
>> SELECT conversion_action.id,
>> conversion_action.name,
>> conversion_action.resource_name
>> FROM conversion_action
>> ```
>> it returns a list and we get a conversion action we need "customers/
>> *4838099374*/conversionActions/6806451592 <(680)%20645-1592>"
>> 3. We paste it as conversion action when uploading conversion and get the
>> error NO_CONVERSION_ACTION_FOUND
>> 4. If we try to create a conversion action with the same name as
>> "customers/*4838099374*/conversionActions/6806451592 <(680)%20645-1592>"
>> we will get the DUPLICATE_NAME error.
>>
>> BUT
>> if we use subaccount "*1154626713*" with the same steps, everything
>> works fine with a few changes:
>> 1. conversion action "customers/*4838099374*/conversionActions/6806451592
>> <(680)%20645-1592>" will be "customers/*1154626713*/conversionActions/
>> 6806451592 <(680)%20645-1592>"
>> 2. customer_id will be "*1154626713*" and login_customer_id will be "
>> *4838099374*"
>>
>> I'm trying to understand why I see the conversion action in the interface
>> under MCC *4838099374*, I get it via API but still get
>> NO_CONVERSION_ACTION_FOUND.
>>
>> Below is the response when we use an MCC account:
>> [[
>> type.googleapis.com/google.ads.googleads.v16.errors.GoogleAdsFailure]:{errors:{error_code:{conversion_upload_error:NO_CONVERSION_ACTION_FOUND}
>>
>> <http://type.googleapis.com/google.ads.googleads.v16.errors.GoogleAdsFailure%5D:%7Berrors:%7Berror_code:%7Bconversion_upload_error:NO_CONVERSION_ACTION_FOUND%7D>
>>
>> message:"The conversion action specified in the upload request cannot be
>> found. Make sure it's available in this account."
>> trigger:{string_value:"customers/4838099374/conversionActions/6806451592
>> <(680)%20645-1592>"}
>> location:{field_path_elements:{field_name:"conversions" index:0}
>> field_path_elements:{field_name:"conversion_action"}}}
>> *request_id:"7h7M37OvW8LzXCmpFi-0Bg"*}]
>>
>
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