I have tried this on rest api and python library and linked the issue here which others have https://github.com/googleads/google-ads-python/issues/721
On Tuesday, 28 January 2025 at 11:12:56 am UTC+10 Alex wrote: > this "latutilanne" random word shows the device breakdown values on the > line graph but not the pie chart therefore the api returns nothing for > devices. even though there is device data on line graph > > Device data here > [image: Image] > <https://private-user-images.githubusercontent.com/18063531/406797430-c1894d5c-7371-430e-8ae1-77d10ed3e95d.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.2Lc_TvNxGWSP8EYphF7AQPbY2SIAB-q3TurM9Pns-j0> > > But not in device pie chart, same as api > [image: Image] > <https://private-user-images.githubusercontent.com/18063531/406797471-c1d70a97-e7c4-4c5f-8bc4-e01869df94ed.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.rA8ikq02FUB7TppaQ6swR72OVdoNXNxQwlUN5ubF3RM> > > Given there is data it should return in the api > > On Monday, 27 January 2025 at 2:10:51 pm UTC+10 Google Ads API Forum > Advisor wrote: > >> Hi, >> >> As requested in the previous email, please share the following details : >> >> - uncropped Google Ads UI screenshot of the field/data you would like >> to obtain via the Google Ads API >> <https://developers.google.com/google-ads/api/docs/start> >> - complete API logs (request >> >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> >> and response >> >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> >> with request-id >> >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> >> and request header >> >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) >> >> generated at your end. If you are using a client library and haven't >> enabled the logging yet, I would request you to enable logging for the >> specific client library that you are using. You can refer to the guides >> Java >> >> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> >> , .Net >> >> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> >> , PHP >> >> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> >> , Python >> >> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> >> , Ruby >> >> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> >> or Perl >> >> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> >> to >> enable logging at your end. For REST interface requests, you can enable >> logging via the curl command by using the -i flag. >> >> This information will help us analyze why the aggregateMetrics >> <https://developers.google.com/google-ads/api/rest/reference/rest/v18/KeywordPlanAggregateMetrics> >> >> is not being returned when trying to generate >> generateKeywordHistoricalMetrics >> <https://developers.google.com/google-ads/api/rest/reference/rest/v18/customers/generateKeywordHistoricalMetrics> >> . >> >> >> You can send the details via the *Reply privately to the author option* or >> a *direct private reply* to this email. >> >> This message is in relation to case >> "ref:!00D1U01174p.!5004Q02vGy5w:ref" (ADR-00285616) >> >> Thanks, >> >> [image: Google Logo] Google Ads API Team >> Feedback >> How was our support today? >> >> [image: rating1] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=5004Q00002vGy5w> >> >> [image: rating2] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=5004Q00002vGy5w> >> >> [image: rating3] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=5004Q00002vGy5w> >> >> [image: rating4] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/formResponse?usp=pp_url&entry.141427034=4&entry.295079254=5004Q00002vGy5w> >> >> [image: rating5] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/formResponse?usp=pp_url&entry.141427034=5&entry.295079254=5004Q00002vGy5w> >> >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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