Hi,

Thank you for reaching out to the Google Ads API support team.

Could you please provide us with the complete API logs (request 
<https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
 and response 
<https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
 logs with request-id 
<https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
 and request header 
<https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
 
generated at your end. This would help us understand the issue and assist 
you accordingly.

If you are using a client library and haven't enabled the logging yet, I 
would request you to enable logging for the specific client library that 
you are using. You can refer to the guides Java 
<https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
, .Net 
<https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
, PHP 
<https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
, Python 
<https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
, Ruby 
<https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
 or Perl 
<https://developers.google.com/google-ads/api/docs/client-libs/perl/logging>
 to enable logging at your end. For REST interface requests, you can enable 
logging via the curl command by using the -i flag.

You can send the details via *Reply privately* to the author option, or 
direct private reply to this email.

This message is in relation to case 
"{{{Case.Thread_Id}}}" (ADR-{{{Case.CaseNumber}}})

Thanks,


[image: Google Logo]
{{{Case.RecordType}}} Team

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