Hi, Upon checking the audience segment ID (8719539982), I could see that the list size is showing as '1.1K - 2.4K'. A list could appear smaller than expected when viewed in the Audience Manager from the Google Ads UI. This view shows the number of active users in the list. For more information, see this troubleshooting guide. I would recommend you to refer to the 'Compare to the Google Ads UI' documentation for more information. For privacy purposes, the user list size shows as zero until the list has at least 1,000 members. After that, the size is rounded to the two most significant digits. Can you confirm if you are passing the consent field of customer_match_user_list_metadata in your OfflineUserDataJob create requests?
Google Ads only uses a Customer Match user list for targeting if it has met a minimum threshold of active users at the time the ad is served; active users is the number of users on your list who are active on Gmail, Search, YouTube, or Display. Upload at least 5,000 members to increase the chance of having enough matched, active users for targeting. As you are saying, your list has below 5000 users, then as per the list size '1.1K - 2.4K' which is shown in Google Ads UI is valid. However, I could see that daily replacement operation is taking place with this audience segment ID. Can you confirm whether you are removing any users from the user list? If yes, in order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end to better assist you further. If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relation to case "ref:!00D1U01174p.!5004Q02vEaBp:ref" (ADR-00261069) Thanks, Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/47-LH000000000000000000000000000000000000000000000SLPXXC00kvfeZdSoS7KzpL-OYN9Abg%40sfdc.net.
