We are still waiting - since applying on 18th August.

Google Ads Manager Account (MCC) ID: 163-940-2193
Cases ID: 7-4609000037832
Access type: Standard

We have sent emails to the team as instructed here but they're ignored.
On Wednesday, September 11, 2024 at 8:04:28 AM UTC+1 JMJ wrote:

> Hello, thanks for the response. 
>
> Do you know of another method of contacting that team since we've not had 
> any reply to our application or follow up messages via that form you linked 
> to. Just complete silence since our application. 
>
> Is there a staffing issue going on? Surely Google must have the resources.
> Any insight on the situation would be helpful.
>
> Maybe there is a team within Google we can escalate this to?
>
> Thanks, 
> John.
>
> On Monday, September 9, 2024 at 7:56:43 PM UTC+1 Google Ads API Forum 
> Advisor wrote:
>
>> Hi John,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> Please note that our team can only assist with the technical 
>> queries/concerns related to the Google Ads API 
>> <https://developers.google.com/google-ads/api/docs/start>. I would like 
>> to inform you that this link 
>> <https://support.google.com/adspolicy/contact/contact_ads_api> is the 
>> only way to reach out to the Google Ads Compliance team. Kindly reach out 
>> to the Google Ads Compliance team with the provided link and they will 
>> reach out to you once you raise a query with them. 
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02vFxYh:ref" (ADR-00267309)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>  
>>
>>

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