Hi,

Thank you for reaching out to the Google Ads API support team.

Based on the information provided, I understand that you are not able to 
retrieve the changes from your account using the change_event resource in the 
Google Ads API. Upon checking your account (5359270827), I couldn't see any 
changes made in your account using the Google Ads API or the Google Ads Web 
Client and this is the reason you are not able to retrieve those changes from 
the Google Ads API. Kindly note that using the change event event resource you 
can retrieve only the changes made by the Google Ads API or the Google Ads Web 
Client. If the changes are made by other tools it is not possible to retrieve 
using the Google Ads API. I would recommend you to kindly refer to the 'Change 
Event' documentation for more information.

Could you confirm if you are able to see any changes for those specific dates 
in the Google Ads UI? If yes, I would request you to share the uncropped UI 
screenshot of the Google Ads account (with visible customer ID) by highlighting 
those changes for which you want to retrieve via the API.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDpZx:ref" 
(ADR-00253511)

Thanks,

Google Ads API Team

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  • Th... Mike Fang
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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