I have the same issue: no response to the basic API access application that 
I sent more than 2 weeks ago. I thought these were supposed to be reviewed 
within a few days and this delay is already affecting our product launch 
schedule. Can someone please let me know what's the status with the 
application and when will it be processed?

Manager ID: 984-665-8370
Case ID: have not received any

I have already reached out to the Ads Compliance team twice using this 
form, but have not received any response from them: 
https://support.google.com/adspolicy/contact/contact_ads_api

This is extremely frustrating as all of the channels I'm supposed to get 
help from seem to not respond and this group is the only remaining place I 
can think to ask for help. Please let me know what I need to do to get the 
API access sorted out. 


On Friday, May 24, 2024 at 8:01:06 PM UTC+8 Google Ads API Forum Advisor 
wrote:

Hi Dimas,

Thank you for reaching out to the Google Ads API support team. 

Kindly note that the Google Ads account access related issues are out of 
scope for the Google Ads API support team as our team specializes in Google 
Ads API <https://developers.google.com/google-ads/api/docs/start> related 
concerns and technical implementations only. The only way to reach out to 
the Compliance team is by using this form link 
<https://support.google.com/adspolicy/contact/contact_ads_api>. 
  
This message is in relation to case 
"ref:!00D1U01174p.!5004Q02tJ5Dk:ref" (ADR-00236370)

Thanks,
  [image: Google Logo] Google Ads API Team 


 

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