Was there a solution provided to this? I am also facing a similar issue where I get the productItemId in lowercase even when it has uppercase characters in the merchant center. On Thursday, November 23, 2023 at 8:28:36 AM UTC+5:30 Google Ads API Forum Advisor wrote:
> Hi, > > Thank you for contacting the Google Ads API support team. > > By reviewing your concern, I understand that you are making a call to > Google Ads API but you are not getting the case-sensitive information of > the segment.product_item_id > <https://developers.google.com/google-ads/api/fields/v15/shopping_performance_view#segments.product_item_id>. > In > order to investigate your issue further, kindly provide us with the > complete API logs (*request* > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > > and > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > *response* > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > > with > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > *request-id* > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > > and > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>*request > > header* > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) > > generated at your end and uncropped UI screenshot of the report that > displays segment.product_item_id. > > If you are using a client library and haven't enabled the logging yet, I > would request you to enable logging for the specific client library that > you are using. You can refer to the guides > <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> > *Java* > <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> > , > <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> > *.Net* > <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> > , > <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> > *PHP* > <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> > , > <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> > *Python* > <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> > , > <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> > *Ruby* > <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> > or > <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> > *Perl* > <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> > to enable logging at your end. For REST interface requests, you can enable > logging via the curl command by using the -i flag. > > You can send the details via *Reply privately to the author option*, or > *direct > private reply* to this email. > > This message is in relation to case "ref:!00D1U01174p.!5004Q02qUdks:ref" > > Thanks, > > [image: Google Logo] Google Ads API Team > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/cfd0505f-06db-4feb-a379-7b5bb4f7d48dn%40googlegroups.com.