Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you're facing a 
USER_PERMISSION_DENIED error. This means the user doesn't have permission to 
access the customer. According to the documentation, if you're accessing the 
customer please specify the login-customer-id as the manager account ID without 
hyphens (-). Client libraries have built in support for this.

Also, kindly upgrade your 'google/gax' to the latest version by running 
'composer update'.

If still the issue persists, provide us with the complete API logs (request and 
response with request-id and request header) generated at your end to assist 
you further. If you haven't enabled logging yet, would request you to enable 
logging for the client library that you are using. You can refer to the guide 
PHP to enable logging at your end.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzuUy:ref" 
(ADR-00227113)

Thanks,

Google Ads API Team

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  • Go... Jian Hu
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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