Hey!

We recently got our standard access for the API and are now beta-testing 
with a small group of customers. The feature we are testing is as follows:

1. The users logs in with Google
2. The user selects a customer ID
3. The system creates some conversion actions (for example for PAGE_VIEW). 
These events have a click-through window of 21 days.
4. The system uploads offline conversions to the corresponding conversion 
actions.

The way we send these conversion actions is as follows:
1. User clicks on an advertisement and gets redirected to the webshop.
2. We store the gclic/gbraid/wbraid for a maximum of 2 weeks
3. We use the identifier to send events to our API, which in turn uploads 
conversions to Google Ads.

We have a customer which connected his store yesterday, and we are now 
receiving the following error: The imported event can't be recorded because 
its click occurred before this conversion's click-through window. Make sure 
you import the most recent data

How is this possible? We have not sent any gclid/gbraid/wbraids that are 
older than a day. The only possible explanation I can think of is that 
maybe the click-through window starts at the moment the conversion action 
is created (so not always 21 days back, but *at most* 21 days back up to 
the creation date). Is this true, or is there another reason I am not 
seeing?

Kind regards,
Selcuk

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/486670da-54a6-4c9e-bd8b-881bead6af1bn%40googlegroups.com.
  • Is... Selcuk
    • ... Selcuk
      • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Reply via email to