Hello,

I do have a retry mechanism in place. That is not the problem. The problem 
is that I have been trying to run that query for the last 3 days, multiple 
times a day, and every time I run into the 500 error. I also tried 3 
minutes before writing this to you. Doesn't seem to be transient, but 
rather a consistent error. Otherwise I wouldn't have reached you.

Thanks,
Ionut

On Wednesday, November 1, 2023 at 12:07:26 AM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Please disregard my previous email. By reviewing your concern, I 
> understand that you are getting 'INTERNAL_ERROR' with status code 500 while 
> fetching the campaign_search_term_insight via Google Ads API. Kindly note 
> that the INTERNAL_ERROR occurs when something unexpected happened while 
> processing the request. The common cause could be the API isn't functioning 
> correctly. However, this is transient in nature and the API request will 
> work again when retrying it after 30 seconds or some time. I have tried to 
> replicate the issue but I got a successful response upon making the API 
> call. You may also retry any requests that failed with this error, using an 
> exponential backoff schedule for the retries. Here is a code example 
> <https://developers.google.com/google-ads/api/samples/handle-rate-exceeded-error>
>  demonstrating 
> how to implement an exponential back off strategy.
>
>
> Hope this helps. If you have any more queries, please feel free to get 
> back to us.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • Ca... Ionut Voda
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