Hi Team, Like i mentioned this is happening for 5% of conversions we are sending and the other 95% conversions are working just fine. So, just want to check if the click ids that are being sent along are invalid ones or not. Please let me know if it is possible to know if a click ID *X* is associated with the ad account *A.* Client-id etc... and all other details are same for all the 100% conversions we are doing, so don't think issue is coming from there.
On Tuesday, October 31, 2023 at 6:13:10 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > After reviewing your concern, I understand that you are encountering an > error "UNAUTHORIZED_CUSTOMER > <https://developers.google.com/google-ads/api/reference/rpc/v13/ConversionUploadErrorEnum.ConversionUploadError#unauthorized_customer>" > > while sending click conversions via the Google Ads API. > > It indicates that the customer mentioned in your request doesn’t belong to > your manager account. I would suggest you try with the client-id (customer) > within your manager account. > > If the issue still persists, please provide us with the complete API logs ( > request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > with request-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > and request header > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) > > generated at your end to better assist you. > > If you are using a client library and haven't enabled the logging yet, I > would request you to enable logging for the specific client library that > you are using. You can refer to the guides Java > <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> > , .Net > <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> > , PHP > <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> > , Python > <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> > , Ruby > <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> > or Perl > <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> > to > enable logging at your end. For REST interface requests, you can enable > logging via the curl command by using the -i flag. > > You can send the details via *Reply privately to the author option*, or > *direct > private reply* to this email. > > > This message is in relation to case "ref:!00D1U01174p.!5004Q02q95ip:ref" > > Thanks, > > [image: Google Logo] Google Ads API Team > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a113120a-1ff5-445f-9070-c6204c360bc6n%40googlegroups.com.
