Good morning!
We are having an issue with the SearchAds360 API and it is reporting
different number of conversions between the platform and the API for
several days.
The test has been done with a specific day, September 1st of this year. The
request is:
*{'reportType': 'campaign', 'statisticsCurrency': 'agency',
'statisticsTimeZone': None, 'maxRowsPerFile': 100000000, 'downloadFormat':
'CSV', 'reportScope': {'agencyId': '<Agency id>', 'advertiserId':
'<Advertiser Id>'}, 'columns': [{'columnName': 'campaign'}, {'columnName':
'floodlightActivity'}, {'columnName': 'dfaRevenue'}, {'columnName':
'dfaTransactions'}}], 'timeRange': {'startDate': '2023-09-01', 'endDate':
'2023-09-01'}, 'filters': [{'column': {'columnName': 'dfaTransactions'},
'operator': 'greaterThan', 'values': [0]}]}*
And the response, for this campaign, is as follows:
*"<Campaign Name>,Sales ,634.50000000,7"*
I get seven conversions and a revenue of 634.5, while on platform I get 10
conversions and a higher revenue. Investigating, I have seen that the three
remaining conversions belong to Desktop conversions and these seven are
from Mobile. We have also checked that both Campaign Manager and SearchAds
use the same timezone.
Can you help us to know what is happening? This case has been detected, so
far, for PMAX campaigns.
Thank you very much!
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