Hola, amigos
Any Update? Able to debug? Need any help?
On Tuesday, October 10, 2023 at 4:46:43 PM UTC+5:30 Himanshu Patel wrote:
> ```
> #<struct Struct::BatchResult send_message=true, send_metadata=true,
> send_close=true, send_status=nil, message=nil,
> metadata={"request-id"=>"UoW2uzAqG11rd6PrPKxzsw", "date"=>"Tue, 10 Oct 2023
> 11:09:55 GMT"}, status=#<struct Struct::Status code=13, details="Internal
> error encountered.",
> metadata={"google.ads.googleads.v14.errors.googleadsfailure-bin"=>"\n%\n\x02P\x02\x12\x1FAn
>
> internal error has occurred.\x12\x16UoW2uzAqG11rd6PrPKxzsw",
> "grpc-status-details-bin"=>"\b\r\x12\eInternal error
> encountered.\x1A\x87\x01\
> nDtype.googleapis.com/google.ads.googleads.v14.errors.GoogleAdsFailure\x12
> <http://nDtype.googleapis.com/google.ads.googleads.v14.errors.GoogleAdsFailure%5Cx12>?\n%\n\x02P\x02\x12\x1FAn
>
> internal error has occurred.\x12\x16UoW2uzAqG11rd6PrPKxzsw",
> "request-id"=>"UoW2uzAqG11rd6PrPKxzsw"}, debug_error_string="UNKNOWN:Error
> received from peer ipv4:74.125.140.95:443
> {created_time:\"2023-10-10T11:09:55.971853762+00:00\", grpc_status:13,
> grpc_message:\"Internal error encountered.\"}">, cancelled=nil>
> ```
>
> OR IN PLAIN TEXT
>
> #<struct Struct::BatchResult send_message=true, send_metadata=true,
> send_close=true, send_status=nil, message=nil,
> metadata={"request-id"=>"UoW2uzAqG11rd6PrPKxzsw", "date"=>"Tue, 10 Oct 2023
> 11:09:55 GMT"}, status=#<struct Struct::Status code=13, details="Internal
> error encountered.",
> metadata={"google.ads.googleads.v14.errors.googleadsfailure-bin"=>"\n%\n\x02P\x02\x12\x1FAn
>
> internal error has occurred.\x12\x16UoW2uzAqG11rd6PrPKxzsw",
> "grpc-status-details-bin"=>"\b\r\x12\eInternal error
> encountered.\x1A\x87\x01\
> nDtype.googleapis.com/google.ads.googleads.v14.errors.GoogleAdsFailure\x12
> <http://nDtype.googleapis.com/google.ads.googleads.v14.errors.GoogleAdsFailure%5Cx12>?\n%\n\x02P\x02\x12\x1FAn
>
> internal error has occurred.\x12\x16UoW2uzAqG11rd6PrPKxzsw",
> "request-id"=>"UoW2uzAqG11rd6PrPKxzsw"}, debug_error_string="UNKNOWN:Error
> received from peer ipv4:74.125.140.95:443
> {created_time:\"2023-10-10T11:09:55.971853762+00:00\", grpc_status:13,
> grpc_message:\"Internal error encountered.\"}">, cancelled=nil>
>
> REQUEST ID
> `request-id`: `UoW2uzAqG11rd6PrPKxzsw`
>
> On Tuesday, October 10, 2023 at 3:52:02 PM UTC+5:30 Google Ads API Forum
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> Upon checking, I understand that you are getting an Internal Error.
>> Kindly note *Internal Error*
>> <https://developers.google.com/google-ads/api/reference/rpc/v14/InternalErrorEnum.InternalError?hl=en#internal_error>
>> occurs
>> when something unexpected happens while processing the request. You can
>> refer to the documentation, to know how to handle the *Internal Error*
>> <https://developers.google.com/google-ads/api/docs/best-practices/common-errors#internalerror:~:text=layer%20limitations.-,INTERNAL_ERROR,-Summary>.
>>
>> When you retry requests, use an exponential backoff policy.
>>
>> For example, if you first pause 5 seconds before the first retry, you
>> could pause 10 seconds after the second and 20 seconds after the third
>> retry. *Exponential backoff*
>> <https://developers.google.com/google-ads/api/docs/best-practices/error-types#:~:text=When%20you%20retry%20requests%2C%20use%20an%20exponential%20backoff%20policy.%20For%20example%2C%20if%20you%20first%20pause%205%20seconds%20before%20the%20first%20retry%2C%20you%20could%20pause%2010%20seconds%20after%20the%20second%20and%2020%20seconds%20after%20the%20third%20retry.%20Exponential%20backoff%20helps%20ensure%20you%20are%20not%20calling%20the%20API%20too%20aggressively.>
>> helps
>> ensure you are not calling the API too many times.
>>
>> If the issue still persists, could you please provide us the complete API
>> logs (*request*
>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>> and
>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>> *response*
>> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>> with
>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>> *request-id*
>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>> and
>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>*request
>>
>> header*
>> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>>
>> generated at your end to assist you further.
>>
>> If you are using a client library and haven't enabled the logging yet, I
>> would request you to enable logging for the specific client library that
>> you are using. You can refer to the guides* Java*
>> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
>> ,
>> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
>> *.Net*
>> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
>> ,
>> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
>> *PHP*
>> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
>> ,
>> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
>> *Python*
>> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
>> ,
>> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>> *Ruby*
>> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>> or
>> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging>
>> *Perl*
>> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging>
>> to
>> enable logging at your end. For REST interface requests, you can enable
>> logging via the curl command by using the -i flag.
>>
>> You can send the details via *Reply privately to the author option*, or
>> *direct
>> private reply* to this email.
>>
>>
>> This message is in relation to case "ref:_00D1U1174p._5004Q2pQKaV:ref"
>>
>> Thanks,
>>
>> [image: Google Logo] Google Ads API Team
>>
>>
>>
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