Hello,
we currently face a problem creating new display ad campaigns inside a
batch job.
The whole batch job fails with an INTERNAL_ERROR. Our assumption is that
the error is caused by an internal restriction regarding the total size of
all included images, because the batchjob succeeds if we transfer only some
of the images for the responsive diplay ad.
All images individually comply to the 5120kb restriction. And it doesn't
matter which of the images but how many of them we omit to get the batch
job work.
I attached the logs of an example request and response.
Thank you in advance
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
You received this message because you are subscribed to the Google Groups
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit
https://groups.google.com/d/msgid/adwords-api/075f70e3-7a6b-4e7e-ac9f-5baaabe4553bn%40googlegroups.com.
2023-Sep.-12_09:53:37,713 WARN : com.google.ads.googleads.lib.request.summary
- FAILURE REQUEST SUMMARY. Method:
google.ads.googleads.v14.services.BatchJobService/AddBatchJobOperations,
Endpoint: googleads.googleapis.com:443, CustomerID:
customers/1406020452/batchJobs/16915381033, RequestID: NE2VlDj3RPpxUZeheh1vJQ,
ResponseCode: INTERNAL, Fault: Internal error encountered..
2023-Sep.-12_09:53:37,740 INFO : com.google.ads.googleads.lib.request.detail
- FAILURE REQUEST DETAIL.
Request
-------
MethodName:
google.ads.googleads.v14.services.BatchJobService/AddBatchJobOperations
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=xxx,
x-goog-api-client=gl-java/11.0.13 gccl/26.1.0 gapic/26.1.0 gax/2.29.0
grpc/1.55.1}
Body: resource_name: "customers/1406020452/batchJobs/16915381033"
// many more operations omitted
mutate_operations {
ad_group_ad_operation {
create {
ad {
responsive_display_ad {
marketing_images {
asset: "customers/1406020452/assets/-8"
}
marketing_images {
asset: "customers/1406020452/assets/-10"
}
marketing_images {
asset: "customers/1406020452/assets/-12"
}
square_marketing_images {
asset: "customers/1406020452/assets/-5"
}
square_marketing_images {
asset: "customers/1406020452/assets/-6"
}
square_marketing_images {
asset: "customers/1406020452/assets/-7"
}
square_marketing_images {
asset: "customers/1406020452/assets/-9"
}
square_marketing_images {
asset: "customers/1406020452/assets/-11"
}
square_logo_images {
asset: "customers/1406020452/assets/-13"
}
square_logo_images {
asset: "customers/1406020452/assets/-14"
}
headlines {
text: "Sicht- & Sonnenschutz per Funk"
}
headlines {
text: "Sonnenschutz bequem per Funk"
}
headlines {
text: "Jetzt Sonnenschutz nachr\303\274sten"
}
headlines {
text: "Sonnenschutz per Knopfdruck"
}
headlines {
text: "Nachr\303\274stung Funkmotor"
}
long_headline {
text: "Einfache Funk Nachr\303\274stung von Sonnenschutzmotoren
f\303\274r die bequeme Bedienung per Knopfdruck"
}
descriptions {
text: "Wir r\303\274sten Ihre bestehenden Rolll\303\244den &
Jalousien professionell nach."
}
descriptions {
text: "Jetzt Funkl\303\266sungen nachr\303\274sten und Sonnenschutz
bequem per Knopfdruck steuern."
}
descriptions {
text: "Die perfekte L\303\266sung, um Ihren Sonnenschutz
k\303\274nftig \303\274ber Funk zu steuern."
}
descriptions {
text: "Lassen Sie sich jetzt von uns beraten und machen Sie Ihr
Zuhause Smart Home Ready"
}
descriptions {
text: "Vertrauen Sie auf Firma AT in Wien"
}
format_setting: ALL_FORMATS
business_name: "Firma AT"
control_spec {
enable_asset_enhancements: true
enable_autogen_video: true
}
}
final_urls:
"https://www.smart-home-ready-by-somfy.de/somfy/nachruestungskampagne/Nachruestungskampagne/0191429_1694153757103/index.html";
}
ad_group: "customers/1406020452/adGroups/-3"
}
}
}
Response
--------
Headers:
Metadata(content-type=application/grpc,request-id=NE2VlDj3RPpxUZeheh1vJQ,date=Tue,
12 Sep 2023 07:53:37 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443";
ma=2592000)
Body: null
Failure message: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "NE2VlDj3RPpxUZeheh1vJQ"
Status: Status{code=INTERNAL, description=Internal error encountered.,
cause=null}.
2023-Sep.-12_09:53:42,457 ERROR:
com.marcapo.googleavtservice.campaign.user.service.SyncService - errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "NE2VlDj3RPpxUZeheh1vJQ"
com.google.ads.googleads.v14.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "NE2VlDj3RPpxUZeheh1vJQ"
