Hello,

Thank you for reaching out to the Google Ads API support team.

It appears that this is about your token application. Kindly note that, we are 
unable to provide insights about this application form as our team specializes 
in Google Ads API related concerns and technical implementations only. To 
ensure you get proper assistance, we are reaching out to the Google Ads API 
Compliance team on your behalf and requesting input.

In addition, can you please provide the case ID generated when you submitted 
your application which has a format of #-############# so they can assist you 
further?

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:
The client's submitted their application 10 days ago at here 
(https://support.google.com/adspolicy/contact/new_token_application?hl=en-GB&sjid=2776850701266089657-AP).
 They also mentioned that as of yesterday, August 24, 2023, they still have not 
received a response from Google, so they have sent more information here 
(https://support.google.com/adspolicy/contact/contact_ads_api?sjid=2776850701266089657-AP).
 However, they still haven't received any response yet.

Google Ads manager account/MCC ID :  449-609-1529
Case ID: Requested

This message is in relation to case "ref:_00D1U1174p._5004Q2o8Cxq:ref"

Thanks,

Google Ads API Team

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  • [A... Lam Ho
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Lam Ho
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