Hi Team,

Thank you for your prompt response.

Can you please indicate where to find the ticket case2 ID was generated ? I 
haven't noticed it and didn't received an email about it.

Thank you,

Thierry

On Tuesday, July 18, 2023 at 4:48:49 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hello Thierry,
>
> Thanks for reaching out to the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your 
> application as our team specializes in *Google Ads API* related concerns 
> and technical implementations *only*. To ensure you get proper 
> assistance, we are reaching out to the *Google Ads API Compliance* team 
> on your behalf and requesting input. 
>
> Can you please provide them with the *cases2 ID* generated when you 
> submitted your application to the Compliance team which has a format of 
> #-############# so they can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user, Thierry, has informed us that they have submitted their 
> application on July 3rd and have yet to receive a response. Please assist 
> them.
>
>
> *Google Ads manager account (MCC) ID: 938-621-6798 <(938)%20621-6798>  
> Case ID: (Requesting information)* 
> This message is in relation to case "ref:_00D1U1174p._5004Q2n8zUt:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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