Hi,
We are using google ads api to update audience in customer match user
lists.
We have some audiences in our client account which are not accessible from
parent account even though we have audience sharing across sub accounts
enabled for those accounts.
It is always returning in "PERMISSION DENIED" on client account or "NOT
FOUND" on the manager account
Account Details:
Manager Account: 265-313-1200
Client Account: 827-608-7698
Audience id present in client account but not accessible through manager
account: 6588859285, 7524910558
We have 10 more such audiences. Can you please help out with it at the
earliest
Errors and Logs:
#2407 com.google.ads.googleads.v12.errors.GoogleAdsException: errors {
error_code { request_error: RESOURCE_NAME_MALFORMED } message: "Resource
name \'6536545623\' is malformed: expected
\'customers/{customer_id}/userLists/{user_list_id}\'." } request
com.google.ads.googleads.v12.errors.GoogleAdsException errors { error_code
{ offline_user_data_job_error: INVALID_USER_LIST_ID } message: "The user
list ID provided for the job is invalid." trigger { int64_value: 7524910558
} location { field_path_elements { field_name: "job" } field_path_elements
{ field_name: "customer_match_user_list_metadata" } field_path_elements {
field_name: "user_list" } } }
Even trying with client account returns this error:
com.google.ads.googleads.v12.errors.GoogleAdsException errors { error_code
{ authorization_error: USER_PERMISSION_DENIED } message: "User doesn\'t
have permission to access customer. " }
Thanks
Ishan
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