My problem is that if Google's account balance is no longer available, it should not be consumed under normal circumstances, which means there is no negative balance issue. However, we have pulled it out through the api and found that many accounts have negative balance issues
thanks 在2023年4月26日星期三 UTC+8 02:11:56<Google Ads API Forum Advisor> 写道： > Hello, > > Thank you for reaching out to Google Ads API Forum. > > Please note that our team can only provide support to *Google Ads API* > related > concerns and technical implementations. > > Regarding the *negative balance* in your advertising account. Please note > that since the API mirrors the UI, if this is visible in Google Ads UI then > it will return the same in the API. In line with this, upon checking the > account you provided, it appears that it has been suspended. With this, we > would recommend reaching out to the *Google Ads Product Support Team* as > they are the appropriate team for concerns with regards to suspended > accounts. > > Furthermore, in relation to the second email where screenshot was > provided, could you please provide more details or full context regarding > issues that have been encountered from our *Google Ads API* or elaborate > more on how we can help? I ask this so our team can further investigate or > provide accurate recommendations on this. > > In addition, you may also provide the following information: > > - Complete (*request* and *response* with r*equest-id*) logs with > request ID generated as shown in the respective links. > - Complete or un-cropped screenshots from the Google Ads UI (optional) > > We do this to check if there’s an error thrown on your side and provide > right recommendations. > > If you haven't enabled logging yet, it can be enabled by navigating to the > Client libraries > Your client library (ex. Java) > *Logging > documentation*, which you can access from this link. For REST interface > requests, you can enable logging via the curl command by using the -i flag. > This will cause the tool to include the HTTP response headers in the output. > > *Reference links:* > > - *Google Ads API* - > *https://developers.google.com/google-ads/api/docs/first-call/overview* > <https://developers.google.com/google-ads/api/docs/first-call/overview> > - *Google Ads Product support team:* > https://support.google.com/google-ads/gethelp > - *Logging documentation* - > > *https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging* > > > <https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging> > > - *Request* - > > *https://developers.google.com/google-ads/api/docs/concepts/field-service#request* > > > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > > - *Response* - > > *https://developers.google.com/google-ads/api/docs/concepts/field-service#response* > > > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > > - *Request-id *- > > *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id* > > > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > > > You may then send the requested information privately via the Reply to > author option. If this option is not available, you may send the details > directly to our googleadsa...@google.com alias instead. > > As a side note, I have removed your first message on the forum thread as > it contains private information. > > Regards, > [image: Google Logo] Google Ads API Team > > ref:_00D1U1174p._5004Q2kq6GZ:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/e71a68e2-3eca-4c03-abbb-6b3ba8f946d0n%40googlegroups.com.
