Hi support, I use Google Ad API for uploading offline conversation. We
never have any issues with the upload until a few days ago. Suddenly all
gclids are having this error
EVENT_NOT_FOUND.
I highly appreciate your support
Method Name:
/google.ads.googleads.v12.services.ConversionUploadService/UploadClickConversions
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/7.4.29 gccl\/17.1.0 gapic\/17.1.0
gax\/1.18.1 grpc\/1.45.0 rest\/1.18.1 pb\/3.19.4+c",
"x-goog-request-params": "customer_id=9829747784",
"developer-token": "REDACTED",
"login-customer-id": "9829747784"
}
Request:
{"customerId":"9829747784","conversions":[{"gclid":"CjwKCAiA3pugBhAwEiwAWFzwdWRIDWRPR0VINi2fdPoR8Q_Y5T4lQPMJ2wc4FeepLSxuAchNHew0pBoCJGoQAvD_BwE","conversionAction":"customers/9829747784/conversionActions/346628319","conversionDateTime":"2023-03-15
09:20:16+00:00","conversionValue":250,"currencyCode":"USD"}],"partialFailure":true}
Response
-------
Headers: {
"content-disposition": "attachment",
"request-id": "sLw3n9-9o1NT_clUXVWSSg",
"date": "Fri, 17 Mar 2023 01:08:03 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}
Response:
{"partialFailureError":{"code":3,"message":"The click associated with the
identifier or iOS URL parameter does not exist in the system. This can
occur if the identifier or iOS URL parameter are collected for non Google
Ads clicks (for example, Search Ads 360)., at
conversions[0].gclid","details":[{"@type":"type.googleapis.com/google.ads.googleads.v12.errors.GoogleAdsFailure","errors":[{"errorCode":{"conversionUploadError":"EVENT_NOT_FOUND"},"message":"The
click associated with the identifier or iOS URL parameter does not exist in
the system. This can occur if the identifier or iOS URL parameter are
collected for non Google Ads clicks (for example, Search Ads
360).","trigger":{"stringValue":"CjwKCAiA3pugBhAwEiwAWFzwdWRIDWRPR0VINi2fdPoR8Q_Y5T4lQPMJ2wc4FeepLSxuAchNHew0pBoCJGoQAvD_BwE"},"location":{"fieldPathElements":[{"fieldName":"conversions","index":0},{"fieldName":"gclid"}]}}]}]},"results":[{}]}
[2023-03-17T01:09:03.300739+00:00] google-ads.INFO: Request made: Host:
"googleads.googleapis.com", Method:
"/google.ads.googleads.v12.services.ConversionUploadService/UploadClickConversions",
CustomerId: 9829747784, RequestId: "n_xvNIRkA6AsrQVGQaxxBQ", IsFault: 0,
FaultMessage: "None"
[2023-03-17T01:09:03.300978+00:00] google-ads.DEBUG: Request
-------
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