Hi Shweta,

Thank you for reaching out to the Google Ads API support team.

Moving forward to your concern, it seems that you've encountered the 
USER_PERMISSION_DENIED error. The authorized customer does not have access to 
the operating customer. The common cause of this is when authenticating as a 
user with access to a manager account but not specifying login-customer-id in 
the request.

To prevent this kind of error, I would suggest specifying the login-customer-id 
as the manager account ID without hyphens (-). That being said, you will need 
to ensure that the user / email address you used to generate the credentials 
indeed has access to the account in your request. If the user / email address 
has access or is associated with the MCC / manager account, you will need to 
specify the MCC / manager account's ID without hyphens (-) as the value of the 
login-customer-id field.

If the issue still persists, could you please provide the complete request and 
response logs, with the request-id? If you haven't yet, logging can be enabled 
by navigating to the Client libraries > Your client library (ex. Java) > 
Logging documentation, which you can access from this link.You can provide it 
via Reply privately to author option. If this option is not available, you may 
send the details directly to our googleadsapi-supp...@google.com alias instead.

Let me know if you have any questions.

Thanks,

Nirmita
Google Ads API Team
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  • Th... Shweta Suthar
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