Hi Team, We are getting a 401 response with an "authenticationError": "NOT_ADS_USER" when trying to listAccessibleCustomers. We are using the OAuth web flow and we see the call work for some of our users but not for others.
We have one user who ensures us that he has a working Google Ads account and yet we get the response mentioned above. When we check his refresh token against https://www.googleapis.com/oauth2/v3/token we get a valid access token and the confirmation of the "https://www.googleapis.com/auth/adwords" scope as a response. The call not only fails on our Java backend, but also when we try it via postman to the following endpoint: https://googleads.googleapis.com/v11/customers:listAccessibleCustomers Here's the response body of that call, which is identical to what we see in our Java backend: { "error": { "code": 401, "message": "Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.", "status": "UNAUTHENTICATED", "details": [ { "@type": "type.googleapis.com/google.ads.googleads.v11.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authenticationError": "NOT_ADS_USER" }, "message": "User in the cookie is not a valid Ads user." } ], "requestId": "fHp6fvgWp3u627Da-Cv1uQ" } ] } } Any help is much appreciated! Dylan -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/9505d506-a97f-4519-bdeb-2cfa27540fcbn%40googlegroups.com.