Hi Marc, Thanks for reaching out to the Google Ads API Forum.
I had to delete your post since complete logs posted on the forum. For the reference, you may refer to below without sensitive information: “We are trying to unlink a customer from his manager. The status of the link is ACTIVE, but when we attempt to set it to INACTIVE, we get an INVALID_STATUS_CHANGE error. The funny thing is that, if we unlink the customer manually via the Google Ads UI, then the status is indeed set to INACTIVE. Here is the code in question: final CustomerManagerLinkOperation.Builder managerLinkOp = CustomerManagerLinkOperation.newBuilder(); managerLinkOp .getUpdateBuilder() .setResourceName( ResourceNames.customerManagerLink(Long.parseLong(adAccountId), Long.parseLong(managerId), managerLinkId)) .setStatus(ManagerLinkStatus.INACTIVE); managerLinkOp.setUpdateMask(FieldMasks.allSetFieldsOf(managerLinkOp.getUpdate())); managerLinkServiceClient = googleAdsCustomerClient .createCustomerManagerLinkServiceClient(); final MutateCustomerManagerLinkResponse response = managerLinkServiceClient.mutateCustomerManagerLink( adAccountId, Arrays.asList(managerLinkOp.build())); which produces: MethodName: google.ads.googleads.v11.services.CustomerManagerLinkService/MutateCustomerManagerLink 2022-09-02T09:38:44.796052+00:00 app[web.1]: Response 2022-09-02T09:38:44.796059+00:00 app[web.1]: Failure message: errors { 2022-09-02T09:38:44.796059+00:00 app[web.1]: error_code { 2022-09-02T09:38:44.796060+00:00 app[web.1]: manager_link_error: INVALID_STATUS_CHANGE 2022-09-02T09:38:44.796060+00:00 app[web.1]: } 2022-09-02T09:38:44.796061+00:00 app[web.1]: message: "The changed status for mutate link is invalid." 2022-09-02T09:38:44.796061+00:00 app[web.1]: location { 2022-09-02T09:38:44.796061+00:00 app[web.1]: field_path_elements { 2022-09-02T09:38:44.796061+00:00 app[web.1]: field_name: "operations" 2022-09-02T09:38:44.796062+00:00 app[web.1]: index: 0 2022-09-02T09:38:44.796062+00:00 app[web.1]: } 2022-09-02T09:38:44.796062+00:00 app[web.1]: } 2022-09-02T09:38:44.796062+00:00 app[web.1]: } 2022-09-02T09:38:44.796063+00:00 app[web.1]: request_id: "OwJ8Ou_ftfHlOQKlMe1O6Q" ” Moving forward, I can see that you have used CustomerManagerLinkService to link, and encountered an INVALID_STATUS_CHANGE error. It indicates that the changed status for the mutate link is invalid. Since you mentioned that you were trying to unlink a customer from said manager, and the status of the link is ACTIVE. However, upon checking on our end, it is already INACTIVE while trying to set .setStatus(ManagerLinkStatus.INACTIVE) in you request, and this may have caused the above error. That being said, you may try to change the status with valid status for the mutate link. If the issue still persists on your end, then we would require the complete logs, where valid status is being already set, and still you encountered the INVALID_STATUS_CHANGE error. Please take note to send the complete logs to our team via reply privately to author option. Regards, Yasar Google Ads API Team ref:_00D1U1174p._5004Q2dub0H:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/HGyc5000000000000000000000000000000000000000000000RHL3IB00VMr0_xruTpeS_i-dy7iPQQ%40sfdc.net.