This is their new reply:

=====
Unfortunately, no account manager is assigned to Google Ads account 
XXXXXXXXX. Since account managers are assigned automatically by the system, 
we have no way to request the manager. Please follow the API support given 
instructions. 
=====

So it seems that there is no way to get a Google Ads Representative 
assigned, and therefore we can't enabled "wbraid" tracking.

Do you see the incongruence here?

Google should better handle these situations, specially when 10% of the 
clicks are coming with "wbraid" parameter. That means that 10% of the 
tracking IS LOST as of right now.

Just because "wbraid" tracking is on an allowlist only access, and to be 
able to get allowed, we need a Google Ads Rep.

Someone here can help us solve this issue?


On Wednesday, August 3, 2022 at 1:40:02 PM UTC+2 adsapi wrote:

> Hi Alex,
>
> Thank you for getting back to us. I am Sherwin from Google Ads API. I hope 
> that you are doing well today.
>
> Our team understands the issue you are currently encountering. To be 
> honest here with you, our team would not be able to identify a Google 
> representative for you. Once you are connected to a Google representative / 
> Account manager, then you may include them in this thread or recommend them 
> to contact our team separately through our googleadsa...@google.com alias, 
> so we can then provide them the information they need to have your account 
> allowlisted to use the wbraid feature.
>
> If you do not have an account manager, it is not possible do allowlist. 
> You need to wait until this feature opens for everyone in public release as 
> per our guide 
> <https://developers.google.com/google-ads/api/docs/conversions/upload-clicks>,
>  
> it states that : 
>
>    - Uploading offline conversions using wbraid or gbraid instead of 
>    gclid is currently behind an allowlist, and we expect to eventually roll 
> it 
>    out to all users.  
>
> Please keep an eye on our blog <https://ads-developers.googleblog.com/> for 
> further updates and announcements. 
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2d3Bv5:ref
>

-- 
-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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  • ER... Alex Garcia
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      • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
        • ... Alex Garcia
          • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
            • ... Alex Garcia
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